Deep Trouble

[Michel Racicot]

Ok, I think I'm in DEEP TROUBLE

Here is what happened:

-I installed SP2
-My network card caused some troubles with the SP2 (I constantly got some
errors in the event viewer that weren't there before SP2)
-I occasionally got a Kernel Failure followed by a reset of the computer.
-I tried uninstalling WindowsXP
-Several files were deleted by the process... and then on the middle of the
process of when the old files where copied back to their right places...

-I GOT A KERNEL FAILURE followed by the reset of the computer...

Now, the computer can boot again... but I got SEVERAL problems:

Outlook doens't work when I send eMails... (Receiving works fine)...
Drag & Drop doesn't work at all...
Copying files (by the context menu or by Ctrl-C/Ctrl-V) doesn't work ....
WindowsUpdate.Com doesn't work
I don't see any programs in the taskbar!!! (I can switch between them by
Ctrl-ALT)
And some other problems...

I tried uninstalling SP2 again... but the remove program stay on the first
step (determining the system configuration) for hours....

I tried installing SP2 again... (perhaps to remove it rightfully after...)
but the installation program tell me that the cryptographic service isn't
running

I tried starting the cryptographic service... but it jams by telling me that
the RPC isn't running.

The RPC service is in "starting" state... I can't stop it... I can't start
it... I can't do nothing with it...

The DCom service is also in "starting" state...

I'm not able also to restore my latest "restore point" ...

What can I do?

Please help me!

 

[RonK]

Do a Repair Installation with your original XP CD.:
http://www.tweakxp.com/article21943.aspx

 

[Jerry]

Try booting from the XP CD and do a Repair install.

 

[Rock]

Ok, I think I'm in DEEP TROUBLE

Here is what happened:

-I installed SP2
-My network card caused some troubles with the SP2 (I constantly got some
errors in the event viewer that weren't there before SP2)
-I occasionally got a Kernel Failure followed by a reset of the computer.
-I tried uninstalling WindowsXP
-Several files were deleted by the process... and then on the middle of the
process of when the old files where copied back to their right places...

-I GOT A KERNEL FAILURE followed by the reset of the computer...

Now, the computer can boot again... but I got SEVERAL problems:

Outlook doens't work when I send eMails... (Receiving works fine)...
Drag & Drop doesn't work at all...
Copying files (by the context menu or by Ctrl-C/Ctrl-V) doesn't work ....
WindowsUpdate.Com doesn't work
I don't see any programs in the taskbar!!! (I can switch between them by
Ctrl-ALT)
And some other problems...

I tried uninstalling SP2 again... but the remove program stay on the first
step (determining the system configuration) for hours....

I tried installing SP2 again... (perhaps to remove it rightfully after...)
but the installation program tell me that the cryptographic service isn't
running

I tried starting the cryptographic service... but it jams by telling me that
the RPC isn't running.

The RPC service is in "starting" state... I can't stop it... I can't start
it... I can't do nothing with it...

The DCom service is also in "starting" state...

I'm not able also to restore my latest "restore point" ...

What can I do?

Please help me!

How to Perform a Windows XP Repair Install
http://michaelstevenstech.com/XPrepairinstall.htm

Then do some reading here on how to prepare for the install of SP2.

Installing Service Packs
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm

Pre-Install, Install, Cleaning Up Afterwards
http://forum.aumha.org/viewforum.php?f=45

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Get the Latest Updates and Information from Your PC Manufacturer Before
Installing Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/?id=837783

Free Technical Support for SP2
http://support.microsoft.com/oas/default.aspx?ln=en-us&x=18&y=6&c1=509&gprid=6794&

 

[Peter Foldes]

Michel

Do you remember the original Kernel error by verbatim par chance

 

[Peter Foldes]

You can try to read this.

http://support.microsoft.com/?kbid=315266