G
Guest
Just a quick question. I have a database which tracks all Calls logged
within our system, there are various fields within the database, but the main
ones i need to work on are, date call logged, Call Status (whether the call
is open, closed or cancelled), and the date the call was closed.
What i am trying to do is create a log of how long it takes to complete a
call. When the call is closed i would like the database to automatically
generate the time and date the call was closed. The call status is a drop
down box, with a lookup to the three values.
Thanks in advance!!
within our system, there are various fields within the database, but the main
ones i need to work on are, date call logged, Call Status (whether the call
is open, closed or cancelled), and the date the call was closed.
What i am trying to do is create a log of how long it takes to complete a
call. When the call is closed i would like the database to automatically
generate the time and date the call was closed. The call status is a drop
down box, with a lookup to the three values.
Thanks in advance!!