Data error (cyclic redundancy check)??

[Jaxim]

I have a file on a data DVD disk, which for some reason I cannot copy
from my desktop computer's DVD drive to its harddrive. I receive the
following error when I try:

"Cannot copy [filename]: Data error (cyclic redundancy check).", where
"filename "is the name of the file.

HOWEVER, I CAN copy this same file from my laptop's DVD drive to its
harddrive. I even got a new, better DVD drive for my desktop computer
and I still get the same error message. The DVD disk was created using
my previous desktop DVD drive.

Why am I able to copy the file using my laptop but I cannot do this
with my desktop computer? If the file in question was corrupted, then I
would expect that the file could not be copied and run successfully
from anywhere! But that is not the case. It can run from my laptop.
This leads me to think that it may have something to do with my desktop
computer's DVD drive, but since I replaced it with a new, better one
and its still not working, then that leads me to think it has to do
with my desktop computer. But what? What about my desktop computer may
be causing the file in question not being allowed to play/copied?


Thanks in advance!

 

[Steve N.]

I have a file on a data DVD disk, which for some reason I cannot copy
from my desktop computer's DVD drive to its harddrive. I receive the
following error when I try:

"Cannot copy [filename]: Data error (cyclic redundancy check).", where
"filename "is the name of the file.

HOWEVER, I CAN copy this same file from my laptop's DVD drive to its
harddrive. I even got a new, better DVD drive for my desktop computer
and I still get the same error message. The DVD disk was created using
my previous desktop DVD drive.

Why am I able to copy the file using my laptop but I cannot do this
with my desktop computer? If the file in question was corrupted, then I
would expect that the file could not be copied and run successfully
from anywhere! But that is not the case. It can run from my laptop.
This leads me to think that it may have something to do with my desktop
computer's DVD drive, but since I replaced it with a new, better one
and its still not working, then that leads me to think it has to do
with my desktop computer. But what? What about my desktop computer may
be causing the file in question not being allowed to play/copied?


Thanks in advance!

Test the RAM in your desktop PC. All data transfers pass through RAM.

http://www.memtest.org/

Steve

 

[Kerry Brown]

I have a file on a data DVD disk, which for some reason I cannot copy
from my desktop computer's DVD drive to its harddrive. I receive the
following error when I try:

"Cannot copy [filename]: Data error (cyclic redundancy check).", where
"filename "is the name of the file.

HOWEVER, I CAN copy this same file from my laptop's DVD drive to its
harddrive. I even got a new, better DVD drive for my desktop computer
and I still get the same error message. The DVD disk was created using
my previous desktop DVD drive.

Why am I able to copy the file using my laptop but I cannot do this
with my desktop computer? If the file in question was corrupted, then I
would expect that the file could not be copied and run successfully
from anywhere! But that is not the case. It can run from my laptop.
This leads me to think that it may have something to do with my desktop
computer's DVD drive, but since I replaced it with a new, better one
and its still not working, then that leads me to think it has to do
with my desktop computer. But what? What about my desktop computer may
be causing the file in question not being allowed to play/copied?


Thanks in advance!

In addition to testing the ram as Steve N. said

It could be a bad data cable to the drive, bad/buggy motherboard or IDE
controller driver, or just the luck of the draw. Sometimes optical media
written by one drive can't be read by some other drives.

Kerry

 

[Jaxim]

Thanks for replying. How do I go about testing the RAM, Data Cable,
motherboard, or IDE controller driver? How do I go about troubleshoot
these items so I can cross them off the list that they are the causes
of my problem?

Again, thanks!

 

[Kerry Brown]

Thanks for replying. How do I go about testing the RAM, Data Cable,
motherboard, or IDE controller driver? How do I go about troubleshoot
these items so I can cross them off the list that they are the causes
of my problem?

Start with Steve N.'s suggestion. Go to www.memtest.org and get memtest86+.
The instructions are on the web site. Let it run for several hours at least,
overnight is best. If you don't get any errors try a different cable. Make
sure it is a 80 wire Ultra DMA IDE/ATA cable. Check that you have the latest
motherboard and IDE drivers from your motherboard or computer manufacturer.
Try installing a different drive. Try copying large files from a different
DVD. If it is just one DVD that is giving you problems then it is likely the
fault of the DVD not anything in your computer. Some drives just won't read
some discs. You could try copying the DVD in a computer that can read it.

Kerry

 

[Jaxim]

I let memtest86+ run about 7 hours, with 11 passes. No errors were
reported.

When you say different cable, what cable are you referring to? The wide
cable connecting the DVD drive or some other cable?

Again, thanks for your help!

 

[Kerry Brown]

I let memtest86+ run about 7 hours, with 11 passes. No errors were
reported.

When you say different cable, what cable are you referring to? The wide
cable connecting the DVD drive or some other cable?

Again, thanks for your help!

Yes the wide cable. Try it with only the questionable drive on the cable.
Disconnect any other drives on the same cable. If your boot drive is on the
same cable you will need two cables so you can test the DVD drive by itself.
Bad cables are quite rare. Incompatible drives on the same cable used to be
common but most new drives play well with each other. If you have a spare
cable it's a quick test. If you don't have a spare cable I would check the
drivers first. I have seen older versions of Intel Application Accelerator
cause similar problems. If you have it installed try uninstalling it for
now. Also try uninstalling or disabling any software that may affect the
drive's operation, antivirus, cd burning etc.

Kerry

 

[Jaxim]

thanks, Kerry. I'll try that.