Custom Form saved as *.oft file not opening correctly in Outlook 2003

[Yakov.Yoffe]

I have created a custom form based on the Appointment form for a client
that is
working great in the most of cases within Exchange and Outlook 2000,
2002 and 2003 clients.

One of our customers with Outlook 2003 try open by double-click on
the saved *.oft file. Actually standard Appointment form was opened.

What can cause to this problem?

 

[Sue Mosher [MVP-Outlook]]

Beginning with Outlook 2003 SP2, users can work with most .oft form templates files only by opening the template from the Tools | Forms | Choose Form dialog, browsing for User Templates in File System.

The article at http://support.microsoft.com/?id=907985 explains this change in more detail, suggests best practices, and provides registry keys that can return Outlook 2003 to the older, less secure behavior.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Yakov.Yoffe]

Thanks.
But this Outlook 2003 browse dialog window does not have "Look in"
combobox to choose "User Templates in File System".

 

[Ken Slovak - [MVP - Outlook]]

Tools, Forms, Choose Form...

Look at the top of the dialog, there should be a drop-down control. If you
are using Exchange it will initially point to Organizational Forms Library.
Click the arrow there and select the option Sue mentioned.