current view will not be saved

[Jacky Chen]

Hi,

One of my users is using outloop 2002 sp3. He tried to modify the view of
"sent" folder in an archive folder. Fox example he removed the "Received"
field and add "Sent" field. Everything looks good after he made the change.
But if he close and re-open outlook, the view went back to the previous
setting. The change is not saved. I tried this on another computer and it
works. Anyone has idea why is this happing? Thanks in advance.

Regards,
Jacky

 

[Diane Poremsky [MVP]]

try resetting the view on the folder, then make the change or better yet -
make a new view and apply it.
http://www.outlook-tips.net/beginner/resetview.htm

 

[Jacky Chen]

Hi Diane,

Thank you for your prompt reply. I know what the problem is now. The archive
folder is too big so the change will not be saved. I removed some emails and
now it works.

Thanks again for you reply.

Regards,
Jacky