Ctrl-alt-delete no longer works!

[Lee]

A bit of advice please on how to get out of this loop.

I was using my laptop yesterday, went away, screensaver
kicked in, woke it up, tried CTRL-ALT-DELETE and nothing.

Powered off, powered on, get the old CTRL-ALT-DEL log-in
screen, press the keys, nothing. Its as if the 'help' link
at the bottom right is permanently selected and thus is
stopping me doing anything.

The symptons are similar to the ones described here:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;821432

And they suggest upgrading to SP2, but how can I do that
if I can't get in to actually connect to the internet to
do so!

I've tried an alternative USB keyboard and Mouse, but no
luck.

Any ideas?
thanks
Lee

(Sony Vaio Win XP Pro SP1)

 

[Mary Sauer]

You can order the service pack CD. It is free. Maybe a friend can go to the web site
for you.
http://www.microsoft.com/athome/security/protect/windowsxp/choose.aspx