cryptographic service

[Mike Evans]

I am trying to instual the program update. I keep getting
a message saying "make sure the cryptographic service is
running." I can't seem to fine where you check to see if
it is running or how to start the service. Can you help
me?

 

[Torgeir Bakken (MVP)]

I am trying to instual the program update. I keep getting
a message saying "make sure the cryptographic service is
running." I can't seem to fine where you check to see if
it is running or how to start the service. Can you help
me?

Hi

Your Cryptographic Service is most likely running fine, renaming or deleting
the Catroot2 folder is most likely what you need to do to solve the problem.

Take a look here:

cryptographic service error and how to fix it
http://www.updatexp.com/cryptographic-service.html


The Catroot2 problem can be avoided in the future by installing Q817287.

Windows Update 643 Error and the Catalog Database
http://support.microsoft.com/default.aspx?scid=kb;en-us;817287

 

[Doug Knox MS-MVP]

Start, Run and enter SERVICES.MSC

Additionally, see www.dougknox.com, Win XP Fixes, Windows Update - Hotfix
KB823980 - Cryptographic Error