Cryptographic service

[Frustrated]

Since no one wants to answer the phone at Microsoft does
anyone know where I can find out if my cryptographic
service is running on Windows XP? Every time I try to
download the patch it tells me it can't verify the
integrity of the file and to check if this service is
running. MSN tech support says I'm not the first caller
but they don't have an answer. Do you think it's part of
the worm that they just haven't figured out yet?

 

[izzy]

you aren't the only one who has been endlessly frustrated
by this problem. now, i find it frustrating that we have
finally gotten an answer here and still the tech support
people on the phone don't know it. (i was in your
position last december trying to download service pack 1)

anyway. this is the solution posted here yesterday
morning that FINALLY worked for me. it is a lot to type,
but it WORKS

 

[Jupiter Jones [MVP]]

Try these one at a time.
Please post back with the solution that resolved it for you.

1. Perform Disk Clean-up checking all boxes except "Compress old
files"
Start/All Programs/Accessories/System Tools/Disk Clean-up

2. Go to Internet Options in the Control Panel:
Delete Cookies
Delete Files (check box "Delete all offline content")
Clear History

3. Reboot, login to an Administrator account.
Double click My Computer.
Double click C drive.
Double click Windows file.
Double click System32 file.
Right click catroot2, click rename, type "catroot2old"
ENTER
Otherwise:
Start the Administrative Tools utility in Control Panel.
Double-click Services.
Right-click Cryptographic Services, and then click Properties.
Click Automatic for Startup type, and then click Start.

4. If Cryptographic Services is already set to Automatic, disable it,
reboot, then go back and set to Automatic.
Reboot

5. Start/Run
Type "msconfig" ENTER
Select "Normal Start-up"
Click OK, follow prompts and reboot

6. Start/Run
Type "cmd" ENTER

a.
Type "net stop cryptsvc" ENTER.
Type "net start cryptsvc" ENTER.
b.
Type "regsvr32 softpub.dll" ENTER.
Type "regsvr32 wintrust.dll" ENTER.
c.
Type "regsvr32 initpki.dll" ENTER.
Type "regsvr32 dssenh.dll" ENTER.
d.
Type "regsvr32 rsaenh.dll" ENTER.
Type "regsvr32 cryptdlg.dll" ENTER.

Close the box and install the patch.

7. Otherwise:
Check for missing/damaged System files:
Start/Run
Type "cmd" ENTER
Type "sfc /scannow" ENTER
Have Windows XP CD nearby.
Reboot when completed.

 

[No longer frustrated]

This worked! Thank you so much!!!

-----Original Message-----
you aren't the only one who has been endlessly frustrated
by this problem. now, i find it frustrating that we have
finally gotten an answer here and still the tech support
people on the phone don't know it. (i was in your
position last december trying to download service pack 1)

anyway. this is the solution posted here yesterday
morning that FINALLY worked for me. it is a lot to type,
but it WORKS


.

 

[jeff]

thanks for the info- it worked for me as well

-----Original Message-----
you aren't the only one who has been endlessly frustrated
by this problem. now, i find it frustrating that we have
finally gotten an answer here and still the tech support
people on the phone don't know it. (i was in your
position last december trying to download service pack 1)

anyway. this is the solution posted here yesterday
morning that FINALLY worked for me. it is a lot to type,
but it WORKS


.