cryptnet.dll hangs at shutdown/logoff

  • Thread starter Thread starter Dschuff
  • Start date Start date
D

Dschuff

I have a new IBM T40 Laptop, a fresh (= 2 weeks old, with quite some SW
setup already) Windows XP Pro installation, with following problem: Not
always, but 8 out of 10 times, windows hangs when shutting down. I have
verbose status messages enabled, and the logoff window's status line reads
"executing c:\windows\system32\cryptnet.dll" - mouse pointer can move, but
I can only cold reset the system.

Any ideas?
thanks for help
-ds
 
My advice is to you is to call IBM as they may have a fix
for this issue already... Visit their website to find
out which number to call. www.ibm.com in USA
 
My advice is to you is to call IBM as they may have a fix
for this issue already... Visit their website to find
out which number to call. www.ibm.com in USA

It is not their Windows installation; I installed it on an erased HD from
scratch.

I tried to delete cryptnet.dll from both the system32 and dllcache
directories - seems to cause no problems, but this is certainly only a
question of time.

-ds
 
Try to do a repair or clean reinstall.

Your problem is probably cause by the cryptnet.dll file
being corrupted.
 
Try to do a repair or clean reinstall.

Your problem is probably cause by the cryptnet.dll file
being corrupted.

It is certainly not cryptnet.dll itself - I did replace it already and it
is bit-identical with the same file on other systems.
I suspect some combination with a LAN od WLAN driver causes this, and as
mentioned, it happens not always.

I find no reference to this problem anywhere on the Internet, so I am
afraid I have to go back to an earlier drive image and restart from
there...

-ds
 
Dschuff said:
It is certainly not cryptnet.dll itself - I did replace it already and it
is bit-identical with the same file on other systems.
I suspect some combination with a LAN od WLAN driver causes this, and as
mentioned, it happens not always.

I find no reference to this problem anywhere on the Internet, so I am
afraid I have to go back to an earlier drive image and restart from
there...

-ds

I have the same problem with T41, with the original installation
(after Window update and latest IBM updates).
The problem started about the same time that I installed the latest
group of IBM updates, but I can not tell if it is related.
Anyone knows about a way to see if it is the DLL that causes the
problem, or something else?
One more hint - when I had NAV 2003 installed, it seemed to hang on
one of the NAV DLLs. Can it be the component that is activated after
this DLL?
 
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