Cruzer devise incompatible

[Guest]

I just got a new Dell laptop with Vista and it is incompatible with the micro
Cruzer 2.0 GB jump drive that I tried to use to transfer files that I need
on the laptop. Is there any way around this incompatibility and is it Vista
that is doing it?

Any help would be appreciated.

 

[Dustin Harper]

Does it give an error when you try installing it? I have a similar
Cruzer that works (although a 1GB rather than a 2GB).

Dustin Harper
(e-mail address removed)
http://www.vistarip.com

 

[Herb Tyson [MVP]]

My 2GB Cruzer works fine with Vista, as well. I wonder if yours is
defective, or maybe your Dell's HD is so fast that it sees the Cruzer as a
slower virtual memory resource (this doesn't seem likely, but I've yet to
see an adequate explanation of exactly how Vista "decides" whether a USB
memory device qualified. I have a 1GB USB drive that Vista won't use.

 

[Robert Moir]

My 2GB Cruzer works fine with Vista, as well. I wonder if yours is
defective, or maybe your Dell's HD is so fast that it sees the Cruzer
as a slower virtual memory resource (this doesn't seem likely, but
I've yet to see an adequate explanation of exactly how Vista
"decides" whether a USB memory device qualified. I have a 1GB USB
drive that Vista won't use.

Motherboard chipset drivers not all they could be? If the chipset or USB
drivers are not spot on then the USB ports are nothing more than rather
poorly styled airholes, after all.

 

[Joseph Macari]

I also have a Cruzer Micro 2GB (I removed U3 software and reformatted with
NTFS) that works fine with Readyboost ; I also have a 1gb Micro that
works....

 

[Nameless]

I have the same problem with micro Cruzer 2.0 GB from Sandisk and my new
Dell computer with Vista installed. I can't imagine Dell having this as
part of there computer package if it was not compatibale with Vista, but who
knows. Tried to install and it just says installation was not successfull.
Anyway folks, any real help here would be appreciated.

Thanks

 

[Nonymous]

I also have a Cruzer Micro 2GB (I removed U3 software and reformatted
with NTFS) that works fine with Readyboost ; I also have a 1gb Micro
that works....

I have a two Cruzer Micros (4GB and 1GB) that work fine in Vista, but they
show up in Device Manager as yellow exclamation marks under the DVD/CD Roms
section. They also show up in device manager as working USB devices, too.

 

[Herb Tyson [MVP]]

One of Dell's hallmarks is supposed to be 24/7 support. Pick up the phone
and call them and ask "What gives?" The failure rate on USB drives is high
enough that I would suspect the USB device before anything else. Get them to
ship you a replacement (hopefully, from a different manufacturing lot).

 

[PB Henry]

I too cannot get my new HP Pavillion 9230 with Vista Home Premium to
recognize my Cruzer Mini's (512, 1GB and 2GB).

I just had a long 'phone call with SanDisk support -- they confirm that they
currently don't have Vista drivers for the Cruzer Mini family -- but they're
working on it. However, they couldn't give any dates as to availibility --
only "check back on the SanDisk support site occasionally"!

Cheers,

Phil

 

[HDFatBoy2003]

I've got a Cruzer Micro 512mb attached to my Vista Ultimate x64 without any
problem. - reads and writes to it are okay. Even learned just recently,
how to get rid of that stupid U3 launcher app they put on it.

 

[Nonymous]

I too cannot get my new HP Pavillion 9230 with Vista Home Premium to
recognize my Cruzer Mini's (512, 1GB and 2GB).

I just had a long 'phone call with SanDisk support -- they confirm
that they currently don't have Vista drivers for the Cruzer Mini
family -- but they're working on it.

I've got a 2GB cruzer mini that works perfectly fine in Vista. Why do they
think they need to provide specific drivers anyways?

 

[Guest]

I had a similar problem. I have a Sandisk 2.0 GB Cruzer Micro that came
pre-installed with U3. I took it to my XP Pro machine and disabled the
password. When I brought it back to vista, it detected it just fine. If you
double click on Launch U3 on the disk within vista, it states that the older
u3 is not compatible with vista.

According to http://www.everythingusb.com/u3.html you need to have u3 1.4+.
Place the drive in an XP machine and then go to settings -> U3 Launchpad
settings, then on the left click automatic updates and then check for
updates. Update your launcher.

I did this and my launcher STILL doesn't work, but at least I can get into
my drive (even if I can't use the password)

 

[Guest]

Here is why it doesn't work.

http://u3user.custhelp.com/cgi-bin/...nMuc2VhcmNoX25sJnBfcGFnZT0x&p_li=&p_topview=1

For SanDisk smart drives: firmware (or device) versions 2.15, 2.16 and 2.21
support Vista while firmware releases 2.17, 2.18, and 2.20 do NOT support
Vista.

Please check your manufacturer's web site before upgrading to ensure there
are no restrictions on your smart drive that would make upgrading unfeasible.

To check the firmware version on your smart drive:

Open the U3 Launchpad
Choose About U3 Drive or Help and Support / About U3 Smart Drive (depending
on your manufacturer)
Note the Device Version. This is the firmware release.

If your firmware is not compatible for vista and you don't want to wait
until Q3 of this year fo sandisk to make a firmware update, you can try
http://portableapps.com/

 

[Guest]

I have a micro Cruzer 4.0 GB Flash Drive. It installs on my Dell laptop on
Windows XP, but does not install on my PC using Windows XP. Although they say
it is compatible, it obviously has other incompatibilities.
Looking on Forums on Websites this seems to be a common problem, one of
their suggestions is that it has compatibility problems with Nero 7, that is
rubbish as I have Nero 7 on my laptop and PC?
I have phoned Technical Help on the ScanDisk site, waited 30 minutes and
then got cut off, they obviously can't be bothered, it is the last time I
will be a ScanDisk product.

Sorry I can't Help, but I've had a good moan, feel a little less stressed now.