G
Guest
My Wife's computer spontaneously freezes or crashes. When it freezes, the
only solution is to reboot. When crashes occur an error message window
appears, indicating an error (unspecified) has occurred and Window will shut
down the offending software; it could be internet explorer, Paint Shop Pro 8,
a game (not Doom or anything like that) or any other software she may be
running.
After attempting a multitude of "fixes," such as changing video cards,
adding memory, changing memory modules, I decided to re-install windows.
However, after the install goes through to the point of "starting up
Windows," the Blue Screen pops up with a "0x7F...unexpected_kernel_mode_trap"
message.
I have used several diagnostic memory programs, purchased new memory
modules, pulled and installed new cards, and so forth, without seemingly
effecting the problem. The crashes still occur, and I have no success
re-installing windows.
Could it be the mother board?
What suggestions can anyone offer?
Thanks!
only solution is to reboot. When crashes occur an error message window
appears, indicating an error (unspecified) has occurred and Window will shut
down the offending software; it could be internet explorer, Paint Shop Pro 8,
a game (not Doom or anything like that) or any other software she may be
running.
After attempting a multitude of "fixes," such as changing video cards,
adding memory, changing memory modules, I decided to re-install windows.
However, after the install goes through to the point of "starting up
Windows," the Blue Screen pops up with a "0x7F...unexpected_kernel_mode_trap"
message.
I have used several diagnostic memory programs, purchased new memory
modules, pulled and installed new cards, and so forth, without seemingly
effecting the problem. The crashes still occur, and I have no success
re-installing windows.
Could it be the mother board?
What suggestions can anyone offer?
Thanks!