Susan
Download Adaware from
http://www.lavasoftusa.com/support/download/ and use it to remove parasites.
It is normal to have a number of Svchost.exe process entries appearing in Task Manager. For the process generating the high usage how is the User described? Next whilst Task Manager is showing high usage change from the Process Tab to the Application Tab. Then select each running Application in turn, right click and select "Go to Process" and see if you can identify the application causing the high usage.
Next select Start, Administrative Tools, Services. Compare the list of services with those shown as Started and for each in turn stop the service and observe the effect. If the CPU usage in Task Manager continues or something stops working restart the service. When you have found the likely cause i.e. the CPU usage stops then post details of what you have found.
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Hope this helps.
Gerry
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FCA
(e-mail address removed)
Stourport, Worcs, England
Enquire, plan and execute.
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