corrupted registry

G

Guest

computer is 6 months old with xp home.
xp won't boot.
message says: The registry cannot load the hive file:
systemroot\system32\config\sam

Ran chkdsk /r No errors. Still won't boot, same message.

I started to do kb\307545
after Part 1 (copying, deleting, and copying) I tried to start the computer
in safe mode, but it hangs at windows\system32\driver\mup.sys

Now what?
 
G

Guest

How long did the computer hang ?
Have you tried to boot the computer with the XP cd and attempt a repair of
the XP
installation ?
I 'm not an expert but I'm interested in your question .
 
G

Guest

How long? Gave up and reset the computer.

Did use XP CD with the info in KB/ 307545 to try to repair.
 

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