corrupt key?

B

Barry

Hi,

Anyone know of a way to fix this? I can't navigate to a certain key in
regedit. I get "Error opening key". So, i assume it was a permissions
problem. In regedt32 Ican't see the permissions at all. Fine, I'll take
ownership. trying to take ownershp gives the error "Registry editor could
not set owner on this key or some of its subkeys". I cant force permissions
down either so I'm kinda stuck with deleting this key.

Annoyingly its part of some piece of software that needs to be uninstalled,
and the uninstaller keeps cashing as it can't delete that key.

Any ideas? Is there some secret MS app for clearing unmovable rubbish out of
the reg?

Thanks
 
D

Dave Patrick

Sounds like a corrupt security descriptor. As far as I know there is no fix.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hi,
|
| Anyone know of a way to fix this? I can't navigate to a certain key in
| regedit. I get "Error opening key". So, i assume it was a permissions
| problem. In regedt32 Ican't see the permissions at all. Fine, I'll take
| ownership. trying to take ownershp gives the error "Registry editor could
| not set owner on this key or some of its subkeys". I cant force
permissions
| down either so I'm kinda stuck with deleting this key.
|
| Annoyingly its part of some piece of software that needs to be
uninstalled,
| and the uninstaller keeps cashing as it can't delete that key.
|
| Any ideas? Is there some secret MS app for clearing unmovable rubbish out
of
| the reg?
|
| Thanks
|
|
 
B

Barry

*sigh*

So I have to reformat my Exchange server in order to fix one registry key?
Seems a bit of overkill.... grrr
 
D

Dave Patrick

Possibly restore the hive from a recent backup.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| *sigh*
|
| So I have to reformat my Exchange server in order to fix one registry key?
| Seems a bit of overkill.... grrr
 
M

Mark V

In said:
Hi,

Anyone know of a way to fix this? I can't navigate to a certain
key in regedit. I get "Error opening key". So, i assume it was a
permissions problem. In regedt32 Ican't see the permissions at
all. Fine, I'll take ownership. trying to take ownershp gives
the error "Registry editor could not set owner on this key or
some of its subkeys". I cant force permissions down either so
I'm kinda stuck with deleting this key.

Annoyingly its part of some piece of software that needs to be
uninstalled, and the uninstaller keeps cashing as it can't
delete that key.

Naming or researching on the specific software involved may help.
Where is this key located?
Are you certain that no active process is accessing it? Regmon for
Sysinternals may help with that.
Have you tried running regedt32 under the SYSTEM account? (though
it does not sound like that will help).
Any ideas? Is there some secret MS app for clearing unmovable
rubbish out of the reg?

If, as Dave said, it is actual corruption, I know of no safe method
to fix it. Can you restore from backup hive file?
 
B

Barry

Hi,

Its Trend Micros scan Mail for Exchange, the key itself is:
HKLM\software\trendmicro\scan mail for exchange\tools\debug

Regmon shows no access to the key.

How do I run regedt32 as the system account?

I suppose I could restore it from a back up. Though I'm a bit worried about
doing that on the exchagne server. Also, I have no idea when it stopped
working. Could have been like this for months....
 
M

Mark V

In said:
Hi,

Its Trend Micros scan Mail for Exchange, the key itself is:
HKLM\software\trendmicro\scan mail for exchange\tools\debug

I assume Trend has provided no help then.
Regmon shows no access to the key.

How do I run regedt32 as the system account?

PSEXEC.EXE (Sysinternals) or it might be Task Scheduled to run
under SYSTEM. I'd guess this will not be of any help though.

Iy does sound more and more like you are stuck. I have no safe
solution ideas.
I suppose I could restore it from a back up. Though I'm a bit
worried about doing that on the exchagne server. Also, I have no
idea when it stopped working. Could have been like this for
months....

You could "load" the backup up hive copies and examine them in
regedt32.

MS has a registry repair utility I have never used, and seen often
enough specifically not recommended. I do not recall the name or
location of it off-hand.
 
D

Dave Patrick

I agree it's usually a last ditch effort but might be where Barry is at
right now.

http://www.microsoft.com/downloads/...01-2c68-4de8-9229-ca494362419c&displaylang=en

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| In microsoft.public.win2000.registry Barry wrote:
|
| > Hi,
| >
| > Its Trend Micros scan Mail for Exchange, the key itself is:
| > HKLM\software\trendmicro\scan mail for exchange\tools\debug
|
| I assume Trend has provided no help then.
|
| > Regmon shows no access to the key.
| >
| > How do I run regedt32 as the system account?
|
| PSEXEC.EXE (Sysinternals) or it might be Task Scheduled to run
| under SYSTEM. I'd guess this will not be of any help though.
|
| Iy does sound more and more like you are stuck. I have no safe
| solution ideas.
|
| > I suppose I could restore it from a back up. Though I'm a bit
| > worried about doing that on the exchagne server. Also, I have no
| > idea when it stopped working. Could have been like this for
| > months....
|
| You could "load" the backup up hive copies and examine them in
| regedt32.
|
| MS has a registry repair utility I have never used, and seen often
| enough specifically not recommended. I do not recall the name or
| location of it off-hand.
 
B

Barry

Barry said:
Hi,

Anyone know of a way to fix this? I can't navigate to a certain key in
regedit. I get "Error opening key". So, i assume it was a permissions
problem. In regedt32 Ican't see the permissions at all. Fine, I'll take
ownership. trying to take ownershp gives the error "Registry editor could
not set owner on this key or some of its subkeys". I cant force
permissions down either so I'm kinda stuck with deleting this key.

Annoyingly its part of some piece of software that needs to be
uninstalled, and the uninstaller keeps cashing as it can't delete that
key.

Any ideas? Is there some secret MS app for clearing unmovable rubbish out
of the reg?

Thanks

rebooted it and it seems fixed now :)
 

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