Control Panel

[Guest]

My control panel (CP) doesn't appear to be working properly. Whichever way I
go through to my control panel, (either through my computer or through
start-up menu) it does not appear on my screen. Instead, my screen will go
blank, all applications will stop and then return to normal after a couple of
seconds without loading CP. If in the event it does load up, I cannot enter
any of the links as the same thing happens. I've done several virus scans on
my system and nothing appears to be wrong.

Any ideas? Help?

 

[Ramesh, MS-MVP]

May,

See if this workaround helps. If yes, we'll troubleshoot it later:

1. Click Start, Run, and type inetcpl.cpl
2. Click the Advanced tab.
3. Under Browsing, clear the following option:
Enable third-party browser extensions (requires restart) check box.
4. Close the dialog

Now, try to open Control Panel / IE / or Explorer window.

 

[Guest]

Thanks Ramesh...but no joy! Any other tricks up your sleeve?
Cheers
M

 

[Ramesh, MS-MVP]

Hi May,

Two options that I can think of.

1. Inspect the Event log, it might reveal something
http://www.winxptutor.com/eventlog.htm

2. Try running a scan using Trend Micro's Sysclean package. Full info here:

Generic Trojan / Adware Infestation Removal Procedure:
http://www.claymania.com/removal-trojan-adware.html