Continuing BSOD problems in XP

[Iain Robinson]

I've posted to a couple of XP newsgroups recently about an ongoing
problem we've been having at our company recently. Almost all of our
XP Pro PCs BSOD regularly, usually with BAD_POOL_CALLER errors but
sometimes different errors. They all started doing it roughly the same
time - about October last year - and while it's not really serious it's
pretty annoying, as you can imagine. I have posted a couple of Windows
Debugger reports (from a kernel memory dump made after a crash) but
no-one really was able to help. I won't post the report again now as it
seems to be the kiss of death to any query! Nothing had changed on the
PCs in question at the time the problems started, except for the usual
automatic Windows Update files, which don't include any driver updates
of course.

I can't interpret the debug report and don't know what to do next. Is
there a better newsgroup to post this to? Who else can I turn to? These
are Dell PCs and the support has ended.

Any help/pointers gratefully received.

thanks,
Iain

 

[AJR]

I cannot help specifically - however since several PCs are involved - there
must be a common problematic element involved. Some research indicated
problems with memory, power supplies and drivers - memory/power supplies
would be specific to a PC - you state the only changes common to the PCs are
updates - I have at one time or another (in the past) downloaded updated
drivers from Microsoft.

 

[Iain Robinson]

Thanks for your reply AJR.

I know you can go to the Windows Update website and manually download
MS versions of drivers for your hardware but I don't think that
happened in this case. Automatic Updates doesn't download drivers, just
'critical' updates.

I know the first PCs to exhibit this behaviour have USB peripherals
permanently attached but I don't think they all have (although the one
PC I know of that definitely hasn't had this problem has no USB
periperals attached).

Iain