L
Lou Zher
Hello,
We are running into an issue with how activities works and are wondering if
there are any workarounds for this.
What we want is activities that span across the user's own mailbox AND any
shared-in folders that user has. Activities needs to also work from a
shared-in contact folder.
Here's the scenario:
Let's say we have two users, R and A.
R has a contact folder with clients in it. R shares it out so A can share it
in.
R also shares out his calendar, tasks and journal.
A needs to be able to pull up contacts from R's contact folder, click the
activities tab and see anything related to that client from her own mailbox
as well as R's calendar, journal and task list.
This apparently can't be made to work. I'm hoping someone here can tell me
how to do this. Also, A cannot mail-merge R's clients.
In the meantime, we've set up exchange to allow R access to A's mailbox and
vise-versa and set up the profiles for this.
Now A can see everything R has, but we cannot restrict this at the folder
level. This might be workable, but is less than ideal. Also, now the
activities tab works but I cannot make a single activities view that let's A
see everything related to a client across both mailboxes. Is there a way to
do this?
We are using Exchange 2003 and Outlook 2003 via RPC over HTTP, although our
experimentation has generally been the standard MAPI connect.
-LZ
We are running into an issue with how activities works and are wondering if
there are any workarounds for this.
What we want is activities that span across the user's own mailbox AND any
shared-in folders that user has. Activities needs to also work from a
shared-in contact folder.
Here's the scenario:
Let's say we have two users, R and A.
R has a contact folder with clients in it. R shares it out so A can share it
in.
R also shares out his calendar, tasks and journal.
A needs to be able to pull up contacts from R's contact folder, click the
activities tab and see anything related to that client from her own mailbox
as well as R's calendar, journal and task list.
This apparently can't be made to work. I'm hoping someone here can tell me
how to do this. Also, A cannot mail-merge R's clients.
In the meantime, we've set up exchange to allow R access to A's mailbox and
vise-versa and set up the profiles for this.
Now A can see everything R has, but we cannot restrict this at the folder
level. This might be workable, but is less than ideal. Also, now the
activities tab works but I cannot make a single activities view that let's A
see everything related to a client across both mailboxes. Is there a way to
do this?
We are using Exchange 2003 and Outlook 2003 via RPC over HTTP, although our
experimentation has generally been the standard MAPI connect.
-LZ