constant restart

[Dan Conrad]

Computer running XPpro, SP2, all updates. Frequently shuts
down/restarts with the serious error message appearing. Microsoft
indicates driver issue. Virus scans indicate clean, as well as spyware
is OK (microsoft and spybot). Am considering reformatting and doing a
clean install -- but if driver issue am afraid will still be a problem.
Suggestions? Thanks.

 

[Guest]

If you are getting a blue screen, take note of the stop error. You can check
this site to help you sort out the issue:

http://aumha.org/win5/kbestop.htm

You may run "sigverif" to check for any unsigned drivers.

 

[Yves Leclerc]

Check in the Event viewer.

Also, you need to turn off the "automatic restarts" in the Advanced System
Properties. This may give you a "blue screen" with info on which possible
driver may be causing your problem.