Connectivity Problem

[Guest]

Hi Group,
I have just completed a clean re-installation of Windows XP & SP2.
All went OK, until I tried to get online to re-register XP & do some
software upgrades, including my ISP's latest logon package.
Even though the connection icon was in the system tray, and indicating that
I was already online, I could not access any web sites.
After contacting my ISP, and going through everything they had to suggest, I
still could not access any sites. They eventually told me that they could
not help any further, and that it was a Microsoft software issue.
On trying to contact the ISP's ftp server through the cmd box, to download
the ISP connection package again, I get the following message, every time.
..... "No Buffer Space is Supported".
The tech help people at my ISP are unable to help with this.
As I am unable to "get online" from home, where my regular email address is,
could any responses please be forwarded to my place of work, at ...
(e-mail address removed)
Any help would be greatly appreciated, thanks.

 

[Shenan Stanley]

Hi Group,
I have just completed a clean re-installation of Windows XP & SP2.
All went OK, until I tried to get online to re-register XP & do some
software upgrades, including my ISP's latest logon package.
Even though the connection icon was in the system tray, and
indicating that I was already online, I could not access any web
sites.

After contacting my ISP, and going through everything they had to
suggest, I still could not access any sites. They eventually told me
that they could not help any further, and that it was a Microsoft
software issue.

On trying to contact the ISP's ftp server through the cmd box, to
download the ISP connection package again, I get the following
message, every time. .... "No Buffer Space is Supported".
The tech help people at my ISP are unable to help with this.
As I am unable to "get online" from home, where my regular email
address is, could any responses please be forwarded to my place of
work, at ...
Any help would be greatly appreciated, thanks.

What type of Internet service do you have?
- Dial Up?
- DSL (USB or Network?)
- Cable Modem (USB or Network?)
- Other (ISDN, Wireless DSL, Satellite, etc?)

Is the "logon package" required?

 

[Guest]

Hi Shenan,
Sorry for not including the information you ask about.
My internet service is via a cable modem, using an ethernet card, and I
think it's on a LAN. It is with (Australia's) Telstra Bigpond ISP.
As far as I am aware, yes, the connection software is necessary for me to
login to the network host.
John Negus