Connection problems

[burly pete]

Hi
I cannot connect to any Canadian Federal government sites such as
http://www.canada.gc.ca/. This only happens at the federal government
sites. All other web browsing is fine. I have tried firefox and IE
with no luck. Both have been recently updated. I get the message
"Firefox can't find the server at www.canada.gc.ca."
I am running XP (recently updated). I have tried it with Norton
Security disabled and Windows firewall turned off , no luck
I have tried my bookmarks, typed in the web address and clicked on a
google search link and it still does not connect.
Oh yeah and my taxes are paid LOL
Any help or direction would be deeply appreciated

Thanks
Peter

 

[R. McCarty]

What type of Internet connection do you have ? and what type
of Access Point hardware do you use ( Just modem or modem
with a separate Router ).
What DNS servers does your ISP use ? Primary & Secondary.
Have you tried a TraceRT 198.103.238.30 from within a Cmd
Prompt window.
Also, from that Command Prompt type:

IPConfig /FlushDNS [Enter]

 

[burly pete]

UHmmmmm

I use dial up (rural area) and the modem is a card inside the computer
And the rest of what you asked creates a blank stare.
Sorry ???

Peter

 

[R. McCarty]

DNS ( Domain Name Service ) translates your URL into the IP
address that the URL represents. Your problematic site's IP is
198.103.238.30.
IPConfig/FlushDNS is a command that purges the stored DNS
translations your computer has recently used. This forces the PC
to send your next URL request for that site to your ISP's DNS
servers. They translate the URL-to-IP and complete your request.

Your problem could be any number of things, from Host table
redirecting to Norton Internet Security.

What happens if you open your browser and simply type in the
address bar
198.103.238.30
and press Enter

Doing it this way completely bypasses all DNS translation.

 

[burly pete]

What happens if you open your browser and simply type in the
address bar
198.103.238.30
and press Enter

Typing in the number above works

 

[burly pete]

OK.....

I went back to what you first said in the posts and did a IPConfig /
FlushDNS at the command prompt.
I can now get all the government sites again

Thank you for all your help

Peter