Connection drop when receiving large amounts of data

[Mike B]

Within hours of upgrading Norton Internet Security from 2007 to 2008, I am no
longer able to connect to my IRC bouncer. I have spoken with Symantec
customer service already, and am told this is a Windows problem and not a
Norton one. So here I am, asking for help.

This problem occurs is not isolated to a specific program, and I have not
yet tested while on a wired connection, as that is unavailable to me at this
moment. I am on an 802.11g network. My IRC bouncer routinely sends me in
excess of 250KB of data each time I connect, and shortly after connecting,
the connection drops. One program, X-Chat 2, gives the following error:
An established connection was aborted by the software in your host machine.
All I can assume after speaking with Symantec customer service reps is that
this is a driver or registry issue.

Thanks for your help.

 

[Robert L. \(MS-MVP\)]

Assuming all happen after installed NIS, restart the Vista with clean
booting. Does that work?

Vista ErrorsTroubleshooting Vista with clean boot · Active Directory Domain
Services is currently unavailable · A Layered Service Provider isn't
up-to-date ...
www.chicagotech.net/vista/vistaerrors.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

 

[Mike B]

I have rebooted multiple times, uninstalled NIS, tried connecting without
having NIS installed, and installed the old version of NIS. Symantec
customer service was not much help. The problem persists. I have tried
arguing my point with Symantec, but they keep insisting it's a Windows issue,
whereas I feel it's more of an NIS issue.

 

[Jeffrey Randow]

I would tend to agree that it is a NIS issue...

Is there anything logged in the System or Application event log?

Also, have you tried to do a System Restore until before you updated
NIS?

 

[Mike B]

Going to give System Restore a shot. We'll see soon enough. Thanks for the
idea, it completely slipped my mind.

 

[Jeffrey Randow]

Let us know if it worked....

 

[Mike B]

I only received a general system restore error. I'm just reformatting and
installing Vista again. Thanks for trying to help.