No, I had to do the clean install only once, b/c the XP Pro became
corrupted--as identified and concurred with by Level I microsoft
technologists, and their managers. HP (computer mfgr) Business Computers
support was in on this from last Thursday, on the phone, ready and willing
to help any time I needed them. What a pleasant experience. The first Level
I MS tech they assisgned to my case started out helping me on the phone (I'm
blind) and told me what to back-up on my C drive (I do not segment my HD). I
used my Braille Writer to write down the Folders and backed them up on
SanDisks, like an idiot...had to format them b/c last month's back-up was on
them. Someone else heard his instuctions on my speaker phone and concurred
with my list.
After about 30 minutes, the tech put me on hold, then disconnected with
me...never called me back, and I kept emailing him w/o any reply--he was in
India (lovely!). This has been going on like this since June 18th. Alas, a
woman tech phoned to tell me the name of the tech who would call me the next
day--this time a "real Level I" tech. He was great. Did a wonderful job, and
followed through w everything he said was needed, and he'd do. By that time,
my adaptive programs were not operational, b/c they had to be re-loaded.
All's well now, but I'm w/o my adpative screen reader, Zoom Text, b/c it
gives me a "DCM error" message. The ZoomText techs are working on it in Ai
Squared. A couple of weeks ago, db ´¯`·.. ><)))º>` herein helped me quite a
long time. I didn't want to do anything with my registry, w/o expertise
'over my shoulder,' and after he helped me my windows began to appear like
slow-moving slide shows, not closing, staying open, grayed out, etc. That's
when I really hit hard on microsoft to answer my pleas from last June.
Everyone has told me (in Microsoft) not to defrag the HD often..."it not
good for your hard disk..." Today, I found out that in OneCare the option is
to schedule the Protection Plus, which includes defragging regardless--no
option--and its not needed "more than quarterly..." That's stupid
programming, imho. When I run my utilities, I don't defrag unless its
needed. Manually, its never been necessary. Thank you...so far all's well,
except for my adaptive software, and missing all my OE data in the 'not
backed up.'
