Hi,
The installation is seriously damaged, and if you cannot even access it
under 'safe mode with command prompt', recovery is unlikely. Pull the drive
and slave it in another machine, recover what data you want to save. Then
reinsert it in the original machine, format and reinstall XP, Vista, or
whatever OS you choose. This happens sometimes with prerelease software, and
you should never keep data on it that you aren't willing to part with.
Fortunately, you should be able to recover it.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
Windows help -
www.rickrogers.org
Edgar said:
Ok, here is what happen:
Using: Windows Vista RC1 32-bit (x86)
1) I install RecordNow v.5.1
2) I rebooted the computer and I got BLUE SCREEN that says:
BAD_POOL_CALLER
3) The computer Rebooted and It came me option to choose this:
SAFE MODE
SAFE MODE WITH NETWORKING
SAFE MODE WITH COMMAND PROMPT
START WINDOWS NORMALLY
4) I have choosen all of the options above and none have worked.
5) I download "Windows Memory Diagnostic supports x86-based" and it found
no
problems.
6) I put the Windows Vista DVD and rebooted it with that.
7) I choose RESTORE to an earlier time and this is what I got.
Details:
System Restore failed due to an unspecified error.
The system cannot find the file specified. (0x80070002)
8) I choose again the SAFE MODE WITH NETWORKING when I rebooted.
9) The computer turn on with SAFE MODE on all corners, but everything esle
is black. I can see and move the mouse but thats all the computer will let
me
do.
Please let me know what to do. I want to go into the computer, back up
what
I need and then I'm going to format my drive and install my WindowsXP pro
instead. I hate Windows Vista. Nothing but problems since I started to
use
it. And most of my software that I use, does not work with that edition.
Thank you for all of your help.