computer shutting down

  • Thread starter Thread starter Ronnie
  • Start date Start date
R

Ronnie

My computer keeps shutting down (mostly)- particularly after/while going to
IE explorer, or it locks up. It restarts ok, but of course it wants to check
the disk. Is this a worm or what? If a worm, is there an exe file that I can
run to get rid of it, considering access to the net is limited at best due
to the shutting down?

Any help would be appreciated. My email is (e-mail address removed) if there
is a fix to be mailed to me.

Thanks in advance.

Ronnie
 
Sound like you got hit by the Blaster worm. You need to download the
dis-infection program (from most A/V companies) and then find the Blaster
security patch from Microsoft.

Y.
 
You are infected with the Blaster worm virus.



To stop the rebooting/shutdowns, right click on the task bar, choose task
manager, processes tab, look for msblast.exe. Highlight it and click end
process. Then turn on the xp firewall.

To turn on the firewall: control panel, network and internet connections,
network connections, right click your connection, properties, advanced tab,
check the protect my computer box. Do this as quickly as you can once the
desktop comes up. Then visit the sites below for the removal and patch info.

Symantec: removal info and removal tool
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html

Also make sure to follow the links to the Microsoft pages for the patch or
visit windows update for the patch after you remove it.

http://support.microsoft.com/?kbid=823980

http://www.microsoft.com/security/incident/blast.asp
 
Back
Top