Computer shutting down

[Shawn]

Can anyone tell me why my computer shuts down for no
reason when I am in the middle of doing things..(Playing
Games, watchin movies) It will just restart for no reason
I can see. I am runnin WinXPPro

 

[Ronnie Vernon MVP]

Can anyone tell me why my computer shuts down for no
reason when I am in the middle of doing things..(Playing
Games, watchin movies) It will just restart for no reason
I can see. I am runnin WinXPPro

Shawn

The system is encountering a fatal error and you have the option set for it
to automatically restart when this occurs. Open Control
Panel/System/Advanced tab/Start Up and Recovery section/Settings button.
Remove the chewck mark from the Automatically Restart option. This will
allow the error to be displayed the next time it occurs.

You might also want to go to Start/Run and type: eventvwr.msc and press
OK. In the event Viewer, click on each of the items in the left side menu
and look for any Red X error messages that correspond to the last time this
behavior happened. Double click the entry to see the details of the error.
This may give you a clue as to program/hardware is causing the problem.

Another thing to look at is Start/Run, type: msinfo32 and press OK.
Expand the Components item and click on the Problem Devices. If there is an
entry for a hardware device there, it could be where the problem is coming
from.

--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

 

[SeanJF]

This happened to me when I had the blaster worm.
Go to
www.microsoft.com/security

 

[Betsy]

I am not Shawn but I have this same problem. Please keep in mind my machine
is not rebooting, it is just turning off.

I checked the event manager as you suggested, and the 2 common errors are
"mrtRate" and "System Control Manager". The error numbers are 7000, 43, and
sometimes 7036.

Any thoughts on this? Thanks.

 

[Ronnie Vernon MVP]

I am not Shawn but I have this same problem. Please keep in mind my
machine is not rebooting, it is just turning off.

I checked the event manager as you suggested, and the 2 common errors
are "mrtRate" and "System Control Manager". The error numbers are
7000, 43, and sometimes 7036.

Any thoughts on this? Thanks.

Betsy

If you have Quicken 2000 or Quickbooks 2000, that installation may be
corrupted and could be the cause of these problems. Check the Quicken
website support for information on a possible patch or update for this
problem.

Missing MrtRate.vxd Error Message When You Start the Computer:
http://support.microsoft.com/?kbid=305649


--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.