Computer restarts under weird printing conditions.


P

Pat

While trying to print to a HP Designjet 450C plotter
through a program called Earthwork 3D (Agtek), the
computer crashes and restarts. When I checked the event
viewer, I get the following message:

The computer has rebooted from a bugcheck. The bugcheck
was: 0x0000001e (0xc0000005, 0xa0037bb8, 0x00000000,
0x00000000). Microsoft Windows 2000 [v15.2195]. A dump was
saved in: C:\WINNT\Minidump\Mini051104-01.dmp.

The crash only occurs when a print preview occurs when
this plotter is chosen in that program. No other time. I
have contacted HP and Agtek, and neither company
understands what the problem is. I was assuming it was a
hardware failure, but I do not know what hardware would
need checking.

Thanks for any help.
 
Ad

Advertisements

C

Chuck

Might it be that the print preview is designed to work with raster graphics
and the plotter uses vector graphics?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top