computer freezes

[Barry Karas]

08:36 10/20/2006

Occasionally my computer freezes and I either have no pointer (cursor) or I
have one -- but it doesn't move. After I reboot the computer all is well.
But doing so is a bothersome.

Rebooting seems to be the only option that works.

Is there another way that this problem could be fixed? If so, what is it?

I have WinXP Pro w/ SP2.

Thank you,

Barry Karas

 

[Gerry Cornell]

Barry

Please check Event Viewer for Warning / Error Reports in the System
and Application logs for the time the error occurs and post copies.

You can access Event Viewer by selecting Start, Administrative Tools, and
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech

Part of the Description of the error will include a link, which you should
click for further information. You can copy using copy and paste.
Often the link will, however, say there is no further information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double click
on the error you want to copy. In the window, which appears is a button
resembling two pages. Double click the button and close Event Viewer. Now
start your message (email) and do a paste into the body of the message. This
will paste the info from the Event Viewer Error Report complete with links
into the message. Make sure this is the first paste after exiting from Event
Viewer.


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
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