R
rickylowary
so my grandparents have recruited me to try and fix their computer.
I am fairly knowledgeable with computers but this one has me stumped.
Upon startup of their XP system an error window pops up that it cannot
find Oleauts32.dll with lsass.exe and services.exe window heading for
the two different message windows. It says reinstalling the .dll file
would probably fix the problem. when i click ok the pointer will just
sit at a blank screen. we have already done a system recovery and it
is still not fixed. what do i do? do i need to change the .dll
to.old and install vbrun60.exe? thanks for your help!
I am fairly knowledgeable with computers but this one has me stumped.
Upon startup of their XP system an error window pops up that it cannot
find Oleauts32.dll with lsass.exe and services.exe window heading for
the two different message windows. It says reinstalling the .dll file
would probably fix the problem. when i click ok the pointer will just
sit at a blank screen. we have already done a system recovery and it
is still not fixed. what do i do? do i need to change the .dll
to.old and install vbrun60.exe? thanks for your help!