K
kat \(aka: nerd-in-training\)
hi, i bought my comp second hand and never had windows
folder with cd and product key...(obviously i can access
product key in control panel)
i been having major problems with trojans and discovered
that i am now missing a few windows components(which is
keeping me at high risk for constant trojan attack and
regular crashing). i can't run any of my scanners
anymore, having to search out viruses manually for a week
and a half now because everything just crashes constantly-
especially if anti virus or spyware scanners are
running... there are also data logs which i can't open or
delete-but they are from the former owner's isp and are
not essential to the running of the machine.
i have been advised that i should back up my work and
wipe the disk to reformat it... but i wasn't even aware
that i should have the windows folder, with product key
and windows install cd until half an hour ago. i presume
i can buy a manual and the install cd from any decent
computer shop? or do i have to get in contact with compaq?
(also, why is there not a net police to dismember virus
makers?! hahaha i am soo frustrated with the trouble i
have had since last month when a perfiler trojan started
all the troubles i have had, being not an expert i have
loaded dlls that i never initiated and now wonder if the
mother site has been remotely removing my components...
because i was running fine for the 5 or 6 months prior to
this all happening.)
thanx for your time.
folder with cd and product key...(obviously i can access
product key in control panel)
i been having major problems with trojans and discovered
that i am now missing a few windows components(which is
keeping me at high risk for constant trojan attack and
regular crashing). i can't run any of my scanners
anymore, having to search out viruses manually for a week
and a half now because everything just crashes constantly-
especially if anti virus or spyware scanners are
running... there are also data logs which i can't open or
delete-but they are from the former owner's isp and are
not essential to the running of the machine.
i have been advised that i should back up my work and
wipe the disk to reformat it... but i wasn't even aware
that i should have the windows folder, with product key
and windows install cd until half an hour ago. i presume
i can buy a manual and the install cd from any decent
computer shop? or do i have to get in contact with compaq?
(also, why is there not a net police to dismember virus
makers?! hahaha i am soo frustrated with the trouble i
have had since last month when a perfiler trojan started
all the troubles i have had, being not an expert i have
loaded dlls that i never initiated and now wonder if the
mother site has been remotely removing my components...
because i was running fine for the 5 or 6 months prior to
this all happening.)
thanx for your time.