common client log viewer has encountered a problem

L

Lynn Moore

I have Windows XP SP 2 and NAV 2004 installed. When I try to access the Activity Log in Other in NAV I get the message Common Client Log Viewer has encounterd a problem and needs to shut down and you must click ok and the computer shuts down and restarts. I am given the choice to send the problem to Microsoft. I had an Adware.Savenow on my computer but took care of it with Norton. I scan for viruses and Norton doesn't show any viruses. I have uninstalled and reinstalled Norton but the problem is still there. How do I fix this problem?
 
S

Sharon F

I have Windows XP SP 2 and NAV 2004 installed. When I try to access the Activity Log in Other in NAV I get the message Common Client Log Viewer has encounterd a problem and needs to shut down and you must click ok and the computer shuts down and restarts. I am given the choice to send the problem to Microsoft. I had an Adware.Savenow on my computer but took care of it with Norton. I scan for viruses and Norton doesn't show any viruses. I have uninstalled and reinstalled Norton but the problem is still there. How do I fix this problem?
Click to expand...

This is an error in the NAV software. You'll need to consult their
technical support for assistance or research the error in their online
support area.
 

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