COM Add-Ins stopped working

[Arto Rantala]

Hi,

yesterday at some point I closed Outlook and was surprised to find it hadn't
checked for mail in a long time. As a result I got about 20 spam messages in
my inbox and right after that Outlook closed.
It wasn't long after that that I restarted Outlook, hoping SpamBayes would
get to work and start cleaning the mess up. It didn't. Just a bunch of new
spam and absolutely no automatic functionality whatsoever from SpamBayes.
I tried to open the spambayes menu, I tried clicking its buttons, but none
of them would react. I even re-installed SpamBayes to no avail.
Then I went to check the COM Add-Ins list. I had there Cloudmark SpamNet in
addition to SpamBayes, only the latter was checked, as intended. I unchecked
it, quit outlook, started outlook, rechecked SpamBayes and closed the
window. Didn't help. In fact, when I opened the COM Add-Ins window again,
SpamBayes remained unchecked. I checked Cloudmark SpamNet instead and it
wouldn't stick either.

So it would seem I have a problem with the Outlook COM Add-In functionality
being broken and not with SpamBayes directly. Of course it could be possible
that SpamBayes caused it, but I doubt it.
Where should I start looking to fix this kind of an issue? I'm getting
swamped with spam here =)

Oh, I'm running Outlook 2002 SP-2.

 

[Arto Rantala]

Got it fixed by going to Help->About Microsoft Outlook and under the
Disabled Items button enabling SpamBayes.

How or why it became disabled, beats me.

 

[Milly Staples [MVP - Outlook]]

COM add-ins are disabled when they cause a crash, as it appears to have done
in your case.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Arto Rantala asked:

| Got it fixed by going to Help->About Microsoft Outlook and under the
| Disabled Items button enabling SpamBayes.
|
| How or why it became disabled, beats me.

 

[Arto Rantala]

COM add-ins are disabled when they cause a crash, as it appears to
have done in your case.

That certainly explains a thing or two. Thanks!