Closing Browser

J

James_S

If this is the wrong newsgroup/forum, a re-direction would be appreciated.
Apologies for any inconvenience :)

When I try to play a Yahoo game eg. pool, the page begins to appear (for me
to choose which room), but very quickly the browser window closes.
I also got a log file appearing on my desktop called "hs_err_pid3896.log".
Content of file below....

If anyone can help or advise an alternative source of help, I would be most
greatful.

FYI: I've also tried to install the latest version of Java, but that failled
too.

James S

Log File content follows....

An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION occurred at PC=0x28b9cdd
Function name=(N/A)
Library=C:\WINDOWS\system32\YPCLSP.dll

NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.



Current Java thread:
at java.net.PlainSocketImpl.socketClose(Native Method)
at java.net.PlainSocketImpl.close(Unknown Source)
at java.net.PlainSocketImpl.finalize(Unknown Source)
at java.lang.ref.Finalizer.invokeFinalizeMethod(Native Method)
at java.lang.ref.Finalizer.runFinalizer(Unknown Source)
at java.lang.ref.Finalizer.access$100(Unknown Source)
at java.lang.ref.Finalizer$FinalizerThread.run(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\iexplore.exe
0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32\ntdll.dll
0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32\kernel32.dll
0x77C10000 - 0x77C68000 C:\WINDOWS\system32\msvcrt.dll
0x77D40000 - 0x77DD0000 C:\WINDOWS\system32\USER32.dll
0x77F10000 - 0x77F56000 C:\WINDOWS\system32\GDI32.dll
0x77F60000 - 0x77FD6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll
0x77E70000 - 0x77F01000 C:\WINDOWS\system32\RPCRT4.dll
0x77760000 - 0x778CC000 C:\WINDOWS\system32\SHDOCVW.dll
0x77A80000 - 0x77B14000 C:\WINDOWS\system32\CRYPT32.dll
0x77B20000 - 0x77B32000 C:\WINDOWS\system32\MSASN1.dll
0x754D0000 - 0x75550000 C:\WINDOWS\system32\CRYPTUI.dll
0x76C30000 - 0x76C5E000 C:\WINDOWS\system32\WINTRUST.dll
0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x77120000 - 0x771AC000 C:\WINDOWS\system32\OLEAUT32.dll
0x774E0000 - 0x7761C000 C:\WINDOWS\system32\ole32.dll
0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32\NETAPI32.dll
0x771B0000 - 0x77256000 C:\WINDOWS\system32\WININET.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll
0x773D0000 - 0x774D2000
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x7C9C0000 - 0x7D1D4000 C:\WINDOWS\system32\SHELL32.dll
0x5D090000 - 0x5D127000 C:\WINDOWS\system32\comctl32.dll
0x5AD70000 - 0x5ADA8000 C:\WINDOWS\system32\uxtheme.dll
0x10000000 - 0x1011A000 C:\WINDOWS\system32\nView.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\system32\PSAPI.DLL
0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll
0x5CD70000 - 0x5CD77000 C:\WINDOWS\system32\serwvdrv.dll
0x5B0A0000 - 0x5B0A7000 C:\WINDOWS\system32\umdmxfrm.dll
0x61210000 - 0x6121F000 C:\Program Files\Microsoft
Hardware\Mouse\POINT32.dll
0x75F80000 - 0x7607C000 C:\WINDOWS\system32\BROWSEUI.dll
0x20000000 - 0x20012000 C:\WINDOWS\system32\browselc.dll
0x77B40000 - 0x77B62000 C:\WINDOWS\system32\appHelp.dll
0x76FD0000 - 0x7704F000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x77260000 - 0x772FE000 C:\WINDOWS\system32\urlmon.dll
0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32\Secur32.dll
0x77A20000 - 0x77A74000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661D000 C:\WINDOWS\System32\CSCDLL.dll
0x77920000 - 0x77A13000 C:\WINDOWS\system32\SETUPAPI.dll
0x68000000 - 0x68051000 C:\Program
Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
0x71AD0000 - 0x71AD9000 C:\WINDOWS\system32\WSOCK32.dll
0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32\WS2HELP.dll
0x01F00000 - 0x021C5000 C:\WINDOWS\system32\xpsp2res.dll
0x01C80000 - 0x01C86000 C:\Program Files\Yahoo!\Messenger\ypagerps.dll
0x61220000 - 0x61232000 C:\Program Files\Microsoft
Hardware\Mouse\MSH_ZWF.dll
0x02610000 - 0x0261C000 C:\Program Files\Adobe\Acrobat
6.0\Reader\ActiveX\AcroIEHelper.dll
0x02620000 - 0x026E6000 C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
0x76390000 - 0x763AD000 C:\WINDOWS\system32\imm32.dll
0x763B0000 - 0x763F9000 C:\WINDOWS\system32\comdlg32.dll
0x5EDD0000 - 0x5EDE7000 C:\WINDOWS\system32\olepro32.dll
0x75E90000 - 0x75F40000 C:\WINDOWS\system32\SXS.DLL
0x02820000 - 0x028A8000 C:\WINDOWS\system32\shdoclc.dll
0x75CF0000 - 0x75D81000 C:\WINDOWS\system32\mlang.dll
0x028B0000 - 0x028D8000 C:\WINDOWS\system32\YPCLSP.dll
0x71A50000 - 0x71A8F000 C:\WINDOWS\system32\mswsock.dll
0x662B0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x76EE0000 - 0x76F1C000 C:\WINDOWS\system32\RASAPI32.DLL
0x76E90000 - 0x76EA2000 C:\WINDOWS\system32\rasman.dll
0x76EB0000 - 0x76EDF000 C:\WINDOWS\system32\TAPI32.dll
0x76E80000 - 0x76E8E000 C:\WINDOWS\system32\rtutils.dll
0x02D60000 - 0x02D6D000 C:\WINDOWS\system32\nvwddi.dll
0x02D80000 - 0x02D90000 C:\WINDOWS\system32\ctagent.dll
0x77C70000 - 0x77C93000 C:\WINDOWS\system32\msv1_0.dll
0x76D60000 - 0x76D79000 C:\WINDOWS\system32\iphlpapi.dll
0x7D1E0000 - 0x7D492000 C:\WINDOWS\system32\msi.dll
0x769C0000 - 0x76A73000 C:\WINDOWS\system32\USERENV.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\system32\sensapi.dll
0x02DB0000 - 0x02DB7000 C:\Program Files\Yahoo!\Parental Controls\ypcps.dll
0x76F20000 - 0x76F47000 C:\WINDOWS\system32\DNSAPI.dll
0x76FB0000 - 0x76FB8000 C:\WINDOWS\System32\winrnr.dll
0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32\rasadhlp.dll
0x60300000 - 0x60307000 C:\Program Files\Yahoo!\Messenger\idle.dll
0x7C340000 - 0x7C396000 C:\Program Files\Yahoo!\Messenger\MSVCR71.dll
0x7D4A0000 - 0x7D783000 C:\WINDOWS\System32\mshtml.dll
0x746C0000 - 0x746E7000 C:\WINDOWS\System32\msls31.dll
0x746F0000 - 0x7471A000 C:\WINDOWS\System32\msimtf.dll
0x74720000 - 0x7476B000 C:\WINDOWS\System32\MSCTF.dll
0x75C50000 - 0x75CBE000 C:\WINDOWS\System32\jscript.dll
0x73300000 - 0x73367000 C:\WINDOWS\System32\vbscript.dll
0x73DD0000 - 0x73ECE000 C:\WINDOWS\System32\MFC42.DLL
0x03C90000 - 0x03E37000 C:\WINDOWS\System32\macromed\flash\Flash.ocx
0x72D20000 - 0x72D29000 C:\WINDOWS\system32\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\system32\msacm32.drv
0x77BE0000 - 0x77BF5000 C:\WINDOWS\system32\MSACM32.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\system32\midimap.dll
0x6D430000 - 0x6D43A000 C:\WINDOWS\System32\ddrawex.dll
0x73760000 - 0x737A9000 C:\WINDOWS\System32\DDRAW.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\System32\DCIMAN32.dll
0x6BDD0000 - 0x6BE05000 C:\WINDOWS\System32\dxtrans.dll
0x76B20000 - 0x76B31000 C:\WINDOWS\System32\ATL.DLL
0x6BE10000 - 0x6BE6A000 C:\WINDOWS\System32\dxtmsft.dll
0x66000000 - 0x6601F000 C:\Program
Files\Yahoo!\Companion\Installs\cpn0\pubmod.dll
0x65000000 - 0x6502B000 C:\Program
Files\Yahoo!\Companion\Installs\cpn0\ypubc.dll
0x76200000 - 0x76271000 C:\WINDOWS\System32\mshtmled.dll
0x66E50000 - 0x66E8F000 C:\WINDOWS\System32\iepeers.dll
0x73000000 - 0x73026000 C:\WINDOWS\System32\WINSPOOL.DRV
0x6D370000 - 0x6D37D000 C:\Program
Files\JavaSoft\JRE\1.3.1_03\bin\npjava131_03.dll
0x6D130000 - 0x6D15A000 C:\Program
Files\JavaSoft\JRE\1.3.1_03\bin\beans.ocx
0x6D300000 - 0x6D316000 C:\Program
Files\JavaSoft\JRE\1.3.1_03\bin\jpishare.dll
0x07150000 - 0x07220000
C:\PROGRA~1\JavaSoft\JRE\133DB1~1.1_0\bin\hotspot\jvm.dll
0x6D220000 - 0x6D227000 C:\PROGRA~1\JavaSoft\JRE\133DB1~1.1_0\bin\hpi.dll
0x6D3B0000 - 0x6D3BD000
C:\PROGRA~1\JavaSoft\JRE\133DB1~1.1_0\bin\verify.dll
0x6D250000 - 0x6D266000 C:\PROGRA~1\JavaSoft\JRE\133DB1~1.1_0\bin\java.dll
0x6D3C0000 - 0x6D3CD000 C:\PROGRA~1\JavaSoft\JRE\133DB1~1.1_0\bin\zip.dll
0x6D020000 - 0x6D12A000 C:\Program Files\JavaSoft\JRE\1.3.1_03\bin\awt.dll
0x6D1E0000 - 0x6D21B000 C:\Program
Files\JavaSoft\JRE\1.3.1_03\bin\fontmanager.dll
0x69500000 - 0x6986B000 C:\WINDOWS\system32\nvoglnt.dll
0x6D340000 - 0x6D348000 C:\Program Files\JavaSoft\JRE\1.3.1_03\bin\net.dll
0x69000000 - 0x6900E000 C:\WINDOWS\system32\Macromed\Common\SwSupport.dll
0x6D3A0000 - 0x6D3AA000 C:\Program
Files\JavaSoft\JRE\1.3.1_03\bin\packager.dll
0x59A60000 - 0x59B01000 C:\WINDOWS\system32\DBGHELP.dll

Local Time = Thu Dec 23 17:30:51 2004
Elapsed Time = 3
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.3.1_03-b03 mixed mode)
#
 
M

Mark L. Ferguson

Clear the IE cache. (IE, tools, Options, Delete Files button, include
offline content.)
 
G

Guest

I too have the problem with the pop up windows (listed as javascript on the
task bar ) opening and closeing after a second or two. I do not get anything
left on my desk top as James did. I tried the delete temp files, but there
was no change in performance???????
 
G

Guest

After reviewing another post I narrowed my problem down to Ad-aware. When I
dsabled it everything seems to work fine
Ron - F.
 

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