Clip Art/XP/Terminal services

[Joe]

Does anybody know why an xp client opening a terminal
session off of a Windows 200 terminal server cannot access
clip art in office? It gives the error "there is not
enough memory for this process" although there clearly
is. I know there is some type of hot fix but I cannot
find it.

 

[Matthew Harris [MVP]]

What service pack level is the server at and what service
pack level is Office at?

-M

 

[Joe]

Server is SP4. Office is SP2.

-----Original Message-----
What service pack level is the server at and what service
pack level is Office at?

-M

.

 

[Matthew Harris [MVP]]

So does this happen to all usrs, including administrators?

-M

 

[Pete Greco]

According to Microsoft you have to contact them for the
fix. If you are using NetPassport you can e-mail them the
problem. I have been unable to do this because each time
I enter my product ID it tells me its invalid. There is
an answer but, only Microsoft knows at the moment. All I
know is that it is a security issue with SP4 and Office
XP. The knowledge database tells you this much..

 

[Matthew Harris [MVP]]

So why don't you call them directly? Just ask for the
hotfix and they won't charge you a thing.

-M

 

[Pete Greco]

Just haven't had the chance to sit on the phone for a
hour before they pick. Apparently the fix is to install
the latest version of MDAC. The latest version is 2.8...