jimii1112 said:
how do I run a chkdsk utility?? I have tried ti run a defrag and I get
this.please run chkdsk utility..windows XP sp3 pluse I have a Trojan here
it is...w32Trojan3.ka I have tried to find info on this and how to remove
and no luck can you/anyone help.I'm new to the PC,so go slow sorry for the
hassle.Thankx people.
With respect to Pegasus, you should remove the trojan before doing anything
else. In any case, as he said doing a defrag and/or a Chkdsk will do
nothing to rid you of the infection.
Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode. Please see the special Notes regarding using
Multi_AV in Vista.
http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://tinyurl.com/yoeru3 - download link and more instructions
You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html
Or here: Malwarebytes malware removal guides -
http://tinyurl.com/5xrpft
When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. PLEASE DO NOT
POST LOGS IN THE MS NEWSGROUPS.
If you can't do the work yourself (and there is no shame in admitting this
isn't your cup of tea), take the machine to a professional computer repair
shop (not your local equivalent of BigComputerStore/GeekSquad). Please be
aware that not all local shops are skilled at removing malware and even if
they are, your computer may be so infested that Windows will need to be
clean-installed. If possible, have all your data backed up before you take
the machine into a shop.
Malke
