CheckedListBox control not displaying properly for some users

M

matt.metcalf

Greetings...

I have created a set of forms for an Office Add-In that use, among
other things, CheckedListBox controls. The software has been installed
by about 15 users so far, and two of the 15 are having trouble with it.
Everything else in the application works fine, but for the
CheckedListBox controls, they just see big white rectangles. The boxes
have items in them, as you can select and highlight rows in the box
appropriate to the number of items, and there will even be a scroll bar
if there are more items than would be able to fit. However, the text
does not appear, and neither do the check boxes.

One of the users discovered that, if she scrolls the scroll bar, the
text appears for the list items, but still not the check boxes. And as
soon as she selects one of the items in the list, the whole thing goes
blank again.

It seems like, for some reason, these two computers are recognizing all
of the methods and properties associated with the ListBox control
(which the CheckedListBox inherits) and processing them, but as soon as
something specific to the CheckedListBox is called the control stops
painting.

If anybody has any suggestions for what might fix this weird problem,
please help.

Thanks,

Matt Metcalf
 
M

matt.metcalf

Our PCs run Symantec antivirus, not McAfee. Does anyone have any other
suggestions?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top