Charts in BCM home view

[Imagemark]

I have a problem when viewing charts, You have sveral options to view, either
year, quarter or month. I can only see charts if I use the year view. When
in the other views (month & Qtr) the charts are completely empty. I have
reloaded BCM and the same problem persists.

Any clues!

 

[Lon Orenstein]

Imagemark:

Are you sure you have data for those time frames? Or are the charts
completely gone?

Lon

___________________________________________________________
Lon Orenstein
pinpointtools, llc
(e-mail address removed)
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook: Moving from ACT! to Business Contact Manager
www.pinpointtools.com

 

[Imagemark]

Lon

Yes, there is data, if I look in opportunities and use the timeline view
then I can see all my opportunities for Feb and March 2008. However if i go
to the pipeline chart (it happens in all charts) and I use anything other
than current year in the date range I get no chart information. I have done
some experimenting since my last post and if i back date opportunities then
I do get some information in current quarter and last 6 months but I cannot
get anything to come up in current month. If I put current quarter in the
date range I get Jan 2008 info, if i put in last quarter in the date range i
get information for Jun 2007 through to Jan 2008. It almost looks like BCM
is getting dates from different places!

 

[Lon Orenstein]

Is it possible your PC's clock is incorrect?

I would also check to be sure the filter that BCM is using is on the same
date field you're changing.

HTH,
Lon

___________________________________________________________
Lon Orenstein
pinpointtools, llc
(e-mail address removed)
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook: Moving from ACT! to Business Contact Manager
www.pinpointtools.com

 

[Imagemark]

Yes, times OK on pc. I have checked the filters used by BCM on the reports
menu for opportunites and there are no filters set. Is there another area I
should be looking?

Thanks for you help on this one