CDs and DVDs not recognized when inserted.

[Guest]

This is a Vista problem. When I open my CD drive or my DVD drive and insert
a new disc, like a game, Windows doesn't recognize that I've done so. The
autorun doesn't run. In my computer, it still shows the title of the last
disc that was in there. And when I doubleclick the drive I get an error. The
only way to run anything is to "explore" the disc and open the program. It's
only been this way for a couple weeks, wasn't always like that.

 

[Charles W Davis]

As a house call person for our computer club, we are finding several bad CD
and DVD drives when initially setting up new computers! Especially on Dell
computers. Last week at out weekly session, a bad drive was seen on an HP
computer.

 

[Don]

This is a Vista problem. When I open my CD drive or my DVD drive and insert
a new disc, like a game, Windows doesn't recognize that I've done so...

I've heard that some third-party programs that deal with CD/DVD burning
can cause such problems. I can't recall which ones, but you might
consider removing any/all such programs as a test.

 

[Guest]

Sorry guys, none of this has helped. I uninstalled every program within
reason that to do with my CD/DVD drives. Then "removed" the drives, rebooted
windows and let windows re-add them. Still having the same problem. Any
ideas?

 

[Rick Rogers]

Hi,

Remove the registry strings as described here in method 1:
http://support.microsoft.com/kb/320553

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Guest]

I tried the remedy offered here, changing the registry, but it did not work.
Aside from showing only the title of the disk that was in the drive when
booted up, if no disk was in the drive a dialog entitled Burn a Disc appears
and prompts for a title under the heading "Prepare a blank disc". If you want
to be explore the disk, you have to first select eject from the right click
menu, and re-insert the disk. As stated by Double9s, it will not autoplay the
disk.

Any suggestions?

 

[Guest]

I also had the same problem. (new computer in March 07 w/Vista Home Premium)
I was able to burn a music cd and some photos although WMP would not play the
music or view the photos. I was able to on another computer. I followed the
instructions for changing the registry keys and I still cannot access the
disk in the cd/dvd drive and I now cannot burn. I've wasted so much time on
this. : (

Dlee

 

[Guest]

Anybody find a solution? I'm stumped, gonna have to call MS soon.

 

[Guest]

Anybody find a solution? I'm stumped, gonna have to call MS soon.

I have the exact same problem...just started happening. I have a double boot
system and when I go to XP, the cd reads and autoplays fine. The problem is
somewhere in Vista. I don't have a solution but I hope to find it here.

 

[Brett I. Holcomb]

And me three. XP fine, Vista - no good.

I have the exact same problem...just started happening. I have a double boot
system and when I go to XP, the cd reads and autoplays fine. The problem is
somewhere in Vista. I don't have a solution but I hope to find it here.

 

[Guest]

so between all of us, can't we find the answer...or at least beat up someone
at MS until we get an answer?

J.

 

[Guest]

I had a long chat with Dell -- bottom line -- they suggest a Vista
reinstall. Problem is with Vista and reinstall is only solution. Also a
problem with dual boots so they suggest clean install only w/o dual boot. Fir
me a royal pain because i have to back up and reinstall all my software.

Oh, well, unless anyone has some other idea, this is where I am at.

Jim

 

[Brett I. Holcomb]

There were some posts in Vista install setup newsgroups and some KB
articles about removing upper and lower filters. I only had an upper
filter and when I followed the KB article I now have a system that needs
repair <G>. My problem is twofold - Vista would not install from the
CD/DVR drive - it booted, started and then whined about needing drivers.
I installed using an older DVD drive. Then I replaced the old drive
with the new one and Vista said it found drivers. It shows the CD but
not the files on it. At this point who knows? I'm going to repair
later (I'm on XP now) and see what else I can find but it is a common
problem. Nice shiny new OS can't handle an age-old (or almost age-old)
standard like ATAPI. It should fall back to the lowest denominator.

 

[Guest]

I've been following this post because I've had the same problem. After about
5 hours on the phone with a Dell tech who was controlling my computer via
Dell Connect, the problem was solved. I don't know exactly what the problem
was, but my support case number was 167405141. I hope this helps you...

 

[Alaskan49er]

I've been following this post because I've had the same problem. After about
5 hours on the phone with a Dell tech who was controlling my computer via
Dell Connect, the problem was solved. I don't know exactly what the problem
was, but my support case number was 167405141. I hope this helps you...

 

[Alaskan49er]

Built new sli computer last month.After playing games for about a week my
dvd/rw/cdrw no longer recognized games.Replaced it with a new HP lightscribe
model.and it worked again.Now it is messed up.I noticed that when the
starforce did the disc check that theplayer sounded like it was trying to go
off the edge of the dvd.I just installed the 3rd player and this time i will
not play any games that use starforce verification..This might not have
anything to do with your problems but i thought i would post it since it
seems to have solved mine.TNX

 

[swamppa]

I've been following this post because I've had the same problem. After about
5 hours on the phone with a Dell tech who was controlling my computer via
Dell Connect, the problem was solved. I don't know exactly what the problem
was, but my support case number was 167405141. I hope this helps you...