cdrom code 19

  • Thread starter Thread starter Sang
  • Start date Start date
S

Sang

what do i do this the error msg on my cdrom:
Windows cannot start this hardware device because its
configuration information (in the registry) is incomplete
or damaged. (Code 19)

and when i try to run troubleshoot nothing comes up
 
Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060


(It'll fix code 41 errors too as per the contents of the last kb article)
 
1.Start Registry Editor (Regedt32.exe).

2.Locate the UpperFilters value under the following key
in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}

3.On the Edit menu, click Delete, and then click OK

these are the steps that were givn i can't seem to even
delete the {4D36E965-E325-11CE-BFC1-08002BE10318} error
msg say "cannot delete {4D36E965-E325-11CE-BFC1-
08002BE10318}error while deleting key."

so what nows?

thx
 
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