CD-RW / DVD problem

  • Thread starter Thread starter John G.
  • Start date Start date
J

John G.

Any ideas on how I can fix the following error?

Windows cannot start this hardware device because its
configuration information (in the registry) is incomplete
or damaged. (Code 19)
 
Hi John,

See if this helps

http://aumha.org/win5/a/xpcd.htm, under section 8 - Problems - there is a
link to a patch that often resolves this problem

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
John said:
Windows cannot start this hardware device because its
configuration information (in the registry) is incomplete
or damaged. (Code 19)
Click to expand...

To tidy up, get a registry patch file, cdgone.reg, from
www.aumha.org/downloads/cdgone.zip, extract it, r-click on it and merge
it into the registry

You will then need to reinstall any burning software that you use.
 
Would you please help me, I buy a new program it call DVD pictrure show, and anytime any install the program, all my DVD's driver disappear and I have same error message displace: Windows cannot start this hardware device because its
configuration information (in the registry) is incomplete or damaged. (Code 19).

I DL Windows cdgone.zip and open it. But sorry to say that I don't know how to pass to Regitry. (Since I don't know very much about computer), so would you please help me how to do it. (I just afraid I may mess-up my computer).

And can you tell me why only this program cause me so much problem? Any help from anyone of you really appreciate.
Thank,
KT

----- Alex Nichol wrote: -----
configuration information (in the registry) is incomplete
or damaged. (Code 19)
Click to expand...

To tidy up, get a registry patch file, cdgone.reg, from
www.aumha.org/downloads/cdgone.zip, extract it, r-click on it and merge
it into the registry

You will then need to reinstall any burning software that you use.
 
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