CD rom not detected

[Guest]

After installing vista,windows says "Windows cannot initialize the device
driver for this hardware. (Code 37)" for my philips scb5265 cdrw.

i'd been uninstalling the driver, and rebooting, but nothing works.

any help?
many thanks!

 

[dean-dean]

Try Method 2 (Manually delete the registry entries):

http://support.microsoft.com/kb/314060

Although the article mentions XP, the same registry keys are used by Vista.

 

[Ana Cecilia]

hi. I have the same problem. I tried the article indicated but Windows
returns "error" when I try to exclude the mentioned key. What now?

Ana Cecilia.

 

[Cal Bear '66]

Type regedit.exe in the Start Search box above the Start Orb. When regedit.exe
appears at the top, right click on it and select "Run as Administrator".

 

[dean-dean]

I'm not sure what you meen by "exclude the Key". Don't delete the Key! You
want to delete Values (see below). Is that what you are trying to do?

Follow the instructions given here (Method 2):

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

Although the article mentions XP, the same registry keys are used by Vista.

In this Key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318},

note that the Key is identified in the LEFT-hand pane of Registry Editor.
The Values for that key are seen in the RIGHT-hand pane. The Values called
LowerFilters and UpperFilters are the Values that you want to select
(highlight) and delete. You can right-click on those two values to do that.
They will be in the same Key. If you only see one of those two Values, then
just delete the one.

If you want to back up the Key before you make a change, highlight the key,
and choose File from the menu, and then choose Export. Name it GoBack.reg.
Hopefully, though, you won't have to use your backup, and things will work
out. Should you want to undo your changes, just click on GoBack.reg.

If you don't find the Values noted above, or can't delete them, post back.