Moprem said:
When trying to use Roxio CD creator 5 ...I get the error message CD Drive in
use by Roxio Direct CD Kernal. There is a CD in the drive with my data on it
but the door wont open
If you can't open the drive using the suggestions in the other replies
then you can open it manually. Best to do this with the computer
shut down.
You will need a "universal fixit tool" (paper clip).
Straighten out the paper clip so you have about a 2 inch (5 cm) length
of straight wire. Look carefully on the front of the drive for a
small hole, just slightly larger than the paper clip wire.
Insert the paper clip wire and push it in firmly but do not *slam* it
in. It should go in about 2 or 3 cm (an inch) and then stop. Push a
little harder and the door latch should release and the tray will
slide out partly. You can then pull the tray the rest of the way out
and remove the CD.
Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca
"The reason computer chips are so small is computers don't eat much."
