CD-Drive Problems, (post #2)

[Tony]

Two are listed below.

WRITTEN BY: RANDY (AUG 29 2004 4:08AM PDT)
I have a remarkably similar problem in that I just
installed an Artec 16x DVD-ROM drive with a Plexwriter
8/4/32A CD-RW already in use. My bios detects both drives
fine as does Windows XP, but the DVD-ROM only worked at
first install; and after that (even though detected) will
not read ANY disks. Windows XP reports 'no device
conflicts' and 'This device is working properly', but
that
is not true with the DVD-ROM (the CD-RW reads disks
fine).
I've tried multiple primary and secondary IDE connection
and jumper configurations with the same results; I even
went out and bought a PCI Ultra ATA IDE controller card,
put only the DVD-ROM over to it, and it WORKED!
Unfortunately, it only worked the first time (as before),
and after the next computer boot up, again can no longer
read ANY disks. Both drives reported fine by Win XP w/no
conflicts. HERE'S THE KICKER: IF I DISABLE THE CD-RW IN
WINDOWS DEVICE MANAGER, THE DVD-ROM STARTS WORKING FINE!
All my drivers are up to date. It appears there is some
sort of conflict between the drives, but it is beyond me
to figure out how to get both them to work at the same
time. I've tried all possible separations on the IDE
cables (and the PCI card), but that only results in one
or
the other device stopping working. Please, can someone
help me get both drives working at the same time?

WRITTEN BY: TONY (AUG 28 2004 3:50PM PDT)

 

[Randy]

An adjustment to my earlier post: I've found that wherever
I move the DVD-ROM or CD-RW to (IDE or extra controller
card I purchased just for this problem), it works for that
boot ONLY, any subsequent re-boots and the drive no longer
reads CDs. The CD-RW worked fine on Win98 SE before
upgrade to WinXP. Am starting to think this is an XP
issue. HELP.

 

[Guest]

do you have a thrid party cd packet writing utility installed?
i.e. re-writable software for cd-rw disks

if so uninstall it and then see what happens

 

[Harry R]

OK, I am in a similar boat. I have two CD's. One is a DVD
reader which seems to work OK. The other is a Digital
Pacific DVD Writer I purchased in 1/04. Everything seems
to indicate it is working properly. When I open "My
Computer" the drive is indicated as a DVD-RW Drive and
the Type as a "CD Drive". When I insert a blank CD-R the
name changes to simply "CD Drive". Nero Express indicates
the CD is ok but will not burn a CD. I have installed SP2.

HELP!!

 

[Tony]

Don't know about anyone else but I tried that and it
still dont work, says the driver (which CAME WITH IT) is
not compatable with the drive! Need Another Suggestion
Please.

 

[Nathan McNulty]

http://support.microsoft.com/default.aspx?scid=kb;en-us;324129

This contains info on how to make your CD Drive show up properly, how to
set it to burn, etc. I would, before doing what the article explains,
open Device Manager and remove both drives and reboot. Click
Start-Run-Type devmgmt.msc and click OK. Expand CD\DVD Drives and right
click on both and remove them and reboot. Windows will automatically
redetect and install them. If the problems still exist after doing
this, then go to that article.