Categories

[Guest]

I am using Outlook XP with all service packs applied

I categorize all my emails (personally made categories). When I archive
these emails to a PST file (I am currently working from an exchange mailbox)
the categories are lost from the emails.

Is this a gliche, is there something else I should be doing to carry the
categories over?

Please let me know
Tracy

 

[Sue Mosher [MVP-Outlook]]

Archiving to a .pst file doesn't change any of the data. It just moves the
items. The same category data should be on the items. Are you saying that
when you open a message and look on the Options dialog, you see no
categories?

 

[Guest]

Hi Sue, thanks for replying

The categories are still all available, but after exporting and archiving
(tried both methods) is strips the category that I have assigned to the
email. I use category's for easy viewing of issues and so after
archiving/exporting, these are now gone.

Tracy

 

[Sue Mosher [MVP-Outlook]]

I'm still confused. These two statements sound contradictory to me:

"The categories are still all available"
"these are now gone"

This is the first time you mentioned exporting. What format did you export
to?
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Sorry

If I go to assign a category, all my personal categories are still
available.

On an email (that has been both archived and exported as a PST) the category
that I had assigned to the email itself is no longer linked to that category.

Example
Receive Email from Bob
Assign this email the category of "Friends"
Archive this email to a PST
Open email - It no longer is assigned to the category of Friends

Tracy

 

[Sue Mosher [MVP-Outlook]]

I've never seen any report of that problem. Can you check the build number
on the Help | About Microsoft Outlook dialog?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

The build is
Microsoft Outlook 2002 (10.5709.6714) SP3