Categories

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I am using Outlook XP with all service packs applied

I categorize all my emails (personally made categories). When I archive
these emails to a PST file (I am currently working from an exchange mailbox)
the categories are lost from the emails.

Is this a gliche, is there something else I should be doing to carry the
categories over?

Please let me know
Tracy
 
Archiving to a .pst file doesn't change any of the data. It just moves the
items. The same category data should be on the items. Are you saying that
when you open a message and look on the Options dialog, you see no
categories?
 
Hi Sue, thanks for replying

The categories are still all available, but after exporting and archiving
(tried both methods) is strips the category that I have assigned to the
email. I use category's for easy viewing of issues and so after
archiving/exporting, these are now gone.

Tracy
 
I'm still confused. These two statements sound contradictory to me:

"The categories are still all available"
"these are now gone"

This is the first time you mentioned exporting. What format did you export
to?
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Sorry

If I go to assign a category, all my personal categories are still
available.

On an email (that has been both archived and exported as a PST) the category
that I had assigned to the email itself is no longer linked to that category.

Example
Receive Email from Bob
Assign this email the category of "Friends"
Archive this email to a PST
Open email - It no longer is assigned to the category of Friends

Tracy
 
I've never seen any report of that problem. Can you check the build number
on the Help | About Microsoft Outlook dialog?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
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