Can't use Remote Desktop Connection over the internet

[Dror]

Hi all,

I'm trying to use RDC from one computer to another over the internet,
in order to help a friend, but I can't manage to get a connection.
I think this is a simple problem since I can't get a ping to the
person's
IP address (although I can ping his gateway).

The problem is not at my computer since I managed to control a
different computer.

The other side has WINXP with sp-2. At his computer, the RDC
connection is enabled in the remote tab, and the WINXP firewall opened
up ports for RDC.

Thanks,
Dror.
remote tab,

 

[Richard G. Harper]

It's quite likely that your friend needs to configure his/her router to
allow the RDC connection to be passed through the router to his/her PC.

 

[Sooner Al [MVP]]

See this page for help...

http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTroubleshooting.html

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