Can't use inbox repair

G

Guest

I am currently using Outlook 2000 and am trying to upgrade to 2003 pro. When
I did it, everything works great except outlook. First of all, when I click
on my inbox, it says that I have to use inbox repair to fix a corrupt file.
Same if I click on deleted folder and calendar. All of the other folders and
subfolders are fine. I tried inbox repair but when I go to drive/documents
and settings/owner/appdata/microsoft/outlook there's no pst file. I can't use
any of the files here to do an inbox repair. What am I doing wrong?
 
R

Roady [MVP]

After an upgrade you should always recreate your mail profile. For details
steps on this see;
http://www.howto-outlook.com/faq/newprofile.htm

When searching for your pst-file make sure you include hidden files and
folders. By default it is located here;
C:\Documents and Settings\%username%\Local Settings\Application
Data\Microsoft\Outlook

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
I am currently using Outlook 2000 and am trying to upgrade to 2003 pro. When
I did it, everything works great except outlook. First of all, when I click
on my inbox, it says that I have to use inbox repair to fix a corrupt file.
Same if I click on deleted folder and calendar. All of the other folders and
subfolders are fine. I tried inbox repair but when I go to drive/documents
and settings/owner/appdata/microsoft/outlook there's no pst file. I can't
use
any of the files here to do an inbox repair. What am I doing wrong?
 
B

Brian Tillman

kidsrfun said:
when I go to drive/documents and
settings/owner/appdata/microsoft/outlook there's no pst file.

That's because it's not in that folder. It's likely in
C:\Documents and Settings\owner\Local Settings\Application
Data\Microsoft\Outlook.
 

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