can't start avast

[cw]

I've tried a couple of times to install the latest free version of Avast on
my XPSP2 system, but I cannot start the background monitoring services at
all. Every time I try to start them I just get a message saying that this
action cannot be completed, with no explanation.

I've given up for the time being, but would be grateful if someone can cast
sopme light on this.

cw

 

[David H. Lipman]

Did you scan your computer prior to installation to make sure your PC is infector free ?

Many infectors will not let anti virus and FireWall software run properly.

If you haven't... try some of the below sites...

BitDefender:
http://www.bitdefender.com/scan/license.php

Computer Associates:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

DialogueScience:
http://www.antivir.ru/english/www_av/

F-Secure:
http://support.f-secure.com/enu/home/ols.shtml

Freedom Online scanner:
http://www.freedom.net/viruscenter/index.html

Kaspersky:
http://www.kaspersky.com/de/scanforvirus

McAfee:
http://www.mcafee.com/myapps/mfs/default.asp

Panda:
http://www.pandasoftware.com/activescan/

Symantec:
http://security.symantec.com/

Trend:
http://housecall.antivirus.com
http://housecall.trendmicro.com


* * * Please report your results ! * * *



--
Dave




| I've tried a couple of times to install the latest free version of Avast on
| my XPSP2 system, but I cannot start the background monitoring services at
| all. Every time I try to start them I just get a message saying that this
| action cannot be completed, with no explanation.
|
| I've given up for the time being, but would be grateful if someone can cast
| sopme light on this.
|
| cw
|
|

 

[Max M.Wachtel III]

I've tried a couple of times to install the latest free version of Avast on
my XPSP2 system, but I cannot start the background monitoring services at
all. Every time I try to start them I just get a message saying that this
action cannot be completed, with no explanation.

I've given up for the time being, but would be grateful if someone can cast
sopme light on this.

cw

what other anti-virus programs do you have installed?
any other scanners?
-max

--
Keeping Windows Clean: http://www.geocities.com/maxpro4u/madmax.html
Virus Cleaning+Fixes: http://www.geocities.com/maxpro4u/TechPros
Change nomail.afraid.org to neo.rr.com so you can reply by e-mail
(nomail.afraid.org has been set up specifically for
use in Usenet. Feel free to use it yourself.)

 

[cw]

what other anti-virus programs do you have installed?
any other scanners?
-max

I did have Norton AV before which I uninstalled through Windows. I also had
AVG, but I did a complete uninstall of that before trying to run Avast.
However, I understand that both of these programs leave residue files, and
it's not immediately obvious how to completely rid one's computer of this
stuff.

cw

 

[Max M.Wachtel III]

I did have Norton AV before which I uninstalled through Windows. I also had
AVG, but I did a complete uninstall of that before trying to run Avast.
However, I understand that both of these programs leave residue files, and
it's not immediately obvious how to completely rid one's computer of this
stuff.

cw

You could try a couple of cleaners.Try BeClean and RegCleaner first.
In Windows Explorer, set Folder Options to “show all files”.
Clean out all temp, cache, ect. files.

Download BeClean here:
http://boozet.xepher.net/beclean/

CrapCleaner here:
http://www.ccleaner.com/

RegSeeker here:
http://www.hoverdesk.net/freeware.htm

RegCleaner here:
http://www.majorgeeks.com/download460.html

You should make sure your machine is free of malware.

Download Sysclean from here:
http://www.trendmicro.com/ftp/products/tsc/sysclean.com
Read this(it tells you how to use it!):
http://www.trendmicro.com/ftp/products/tsc/readme.txt
Reboot into safe mode and run Sysclean, write down results, then reboot
normally.
If offending file is in “restore” read this:
http://service1.symantec.com/SUPPOR...2001111912274039?OpenDocument&src=sec_doc_nam

Download AdAware from here:
http://www.majorgeeks.com/download506.html
Read the help files,download the winsock fix, and then Update and run
AdAware.
If you lose your Internet connection after running AdAware run the fix.
Winsock Fix here:
http://www.tacktech.com/display.cfm?ttid=257

Download Spybot Search+Destroy here:
http://www.safer-networking.org/en/download/index.html
Read this:
http://www.safer-networking.org/en/tutorial/index.html
Update and run Spybot (enable all protection).

Download Spyware Blaster here: (enable all protection)
http://www.javacoolsoftware.com/spywareblaster.html

Run a couple of online scanners (pick a different one than your main AV):

BitDefender:
http://www.bitdefender.com/scan/licence.php

Norton:
http://security.symantec.com/sscv6/...d=sym&plfid=23&pkj=XHPGJRSOMVZGYYTZXPE&bhcp=1

Panda:
http://www.pandasoftware.com/activescan/com/activescan_principal.htm

eTrust:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

House Call:
http://housecall.trendmicro.com/housecall/start_corp.asp

Download Bazooka here:
http://www.kephyr.com/spywarescanner/

More scanners:

Download SwatIt here:
http://swatit.org/

Download KL-Detector here
http://dewasoft.com/privacy/kldetector.htm

Download CWShredder here
http://www.intermute.com/spysubtract/cwshredder_download.html

Download HijackThis here:
http://www.majorgeeks.com/download3155.html
Install, run and save the log that is created. Don’t let it fix anything
yet!
You can find forums to post the log to have it analyzed here:
http://tomcoyote.org/hjt/

Download Stinger here:
http://vil.nai.com/vil/stinger/

Download eScan here:
http://www.mwti.net/antivirus/free_utilities.asp
Rename the downloaded file escan.zip and extract (with a zip program) to
C:\Downloads, which you will have to create. Run the updater
(kavupd.exe) and then run eScan (mwavscan.exe).

I have more info on my sites.
-max
--
Keeping Windows Clean: http://www.geocities.com/maxpro4u/madmax.html
Virus Cleaning+Fixes: http://www.geocities.com/maxpro4u/TechPros
Change nomail.afraid.org to neo.rr.com so you can reply by e-mail
(nomail.afraid.org has been set up specifically for
use in Usenet. Feel free to use it yourself.)

 

[Donald Bock]

I did have Norton AV before which I uninstalled through Windows. I
also had AVG, but I did a complete uninstall of that before trying to
run Avast. However, I understand that both of these programs leave
residue files, and it's not immediately obvious how to completely rid
one's computer of this stuff.

cw

Try this:
http://freeweb.siol.net/razor256/downloads/avast_external_control.zip