Can't set up Fax

  • Thread starter Thread starter Bill
  • Start date Start date
B

Bill

I'm trying to set up the fax utility (from Printers and Faxes - Set up for
faxing). The installation chugs along just fine until it states "Setup
cannot copy the file fxsapi.dll." The location given is
c:\windows\ServicePackFiles\i386. I have checked, and this file IS in that
location. I have even tried to copy it from other sources. MIght add that
this occurs with all of the fxs... files. Also suggests inserting 'Windows
XP Professional Service Pack 1 CD" in the drive you specify. Of course, I
downloaded the SP and don't have a CD to insert!

Anyone have any ideas?

TIA, Bill
 
/Bill/ said:
I'm trying to set up the fax utility (from Printers and Faxes - Set up for
faxing). The installation chugs along just fine until it states "Setup
cannot copy the file fxsapi.dll." The location given is
c:\windows\ServicePackFiles\i386. I have checked, and this file IS in that
location. I have even tried to copy it from other sources. MIght add that
this occurs with all of the fxs... files. Also suggests inserting 'Windows
XP Professional Service Pack 1 CD" in the drive you specify. Of course, I
downloaded the SP and don't have a CD to insert!
Click to expand...

But do you have the XP disk from the original install? If so, put it in
the drive, and point the FAX installer to its i386 directory.
 
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