Can't send or receive email

[Michael Lewine]

I recently installed a new copy of Microsoft Office
Professional Edition 2003. I am having a problem using
Outlook 2003 to Send/Receive.

I have verified that I have two email accounts set-up
correctly for POP3 use. When I am in the Email Accounts
set-up options area, I can successfully test the email
account settings and the test messages get to the
intended destinations.

However, when I am at the main Outlook page and I click
on Send/Receive, I get an error message that reads "The
operation failed. An object could not be found." If I
create a new message and try to Send it, I get the
following error message: "
Task '(e-mail address removed) Mail Account - Sending'
reported error (0x8004010F) : 'The operation failed. An
object could not be found.'

Please help!

Thanks. --mike--

 

[Guest]

That error # refers to an Exchange Server Error. If you have an Exchange
Server, consult your IT support dept. If you are a home user, you incorrectly
set up Outlook in the CW (corporate workgroup) format and it should be in the
Internet Mail Only format.

 

[Michael Lewine]

That sounds like it might work.

I can't find where to change this setting. How do I
change the set-up to Internet Mail Only format?

 

[Jeff Stephenson [MSFT]]

You can't - the reply assumed you were using Outlook 2000 (which has
separate modes), but you're using Outlook 2003. See if
http://support.microsoft.com/default.aspx?scid=kb;en-us;312354 helps.

 

[Michael Lewine]

Thanks Jeff, that did it. You are a savior.

Have a great weekend!!