cant send email

[raxrivera]

why cant i send emails? do i need to set up a new account

 

[Dave]

Your email account provider should have the necessary information on their
website.
If you tell us who provides your email account, perhaps someone can assist
you.

 

[Shonda Carter]

why cant i send emails? do i need to set up a new account

 

[Kammi]

I am having the same problem but I am receiving this error:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Fw: Thought
of the Day - Wednesday - March 25th', Account: 'incoming.verizon.net',
Server: 'outgoing.verizon.net', Protocol: SMTP, Server Response: '550 5.7.1
Authentication Required', Port: 25, Secure(SSL): No, Server Error: 550, Error
Number: 0x800CCC78
Please help me!!
Kammi

 

[Gordon]

Authentication Required',

There's your clue. Right there in the error message.

 

[Gary VanderMolen]

Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication" must be checked.

--
Gary VanderMolen, MS-MVP (Mail)

I am having the same problem but I am receiving this error:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Fw: Thought
of the Day - Wednesday - March 25th', Account: 'incoming.verizon.net',
Server: 'outgoing.verizon.net', Protocol: SMTP, Server Response: '550 5.7.1
Authentication Required', Port: 25, Secure(SSL): No, Server Error: 550, Error
Number: 0x800CCC78
Please help me!!
Kammi

why cant i send emails? do i need to set up a new account